HVAC Branch Sales Associate — Bonus Eligible

carrierenterprise; Alexandria (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and L

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise in Alexandria, VA is seeking a Branch Counter Sales Associate to deliver exceptional customer service, know HVAC products, and support HVAC contractors visiting our location. You will greet customers, assist with product selection, and process orders with accuracy.

Responsibilities include maintaining product knowledge, managing stock levels, offering technical assistance, and ensuring safety and proper documentation. Occasional travel for training or meetings is expected.

Qualifications

• Customer service experience required.
• Experience leading people in a retail environment.
• Experience growing sales in a retail setting.
• Experience building cross-functional relationships.
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Responsibilities

• Greet customers and assist with HVAC/R product selection.
• Process orders accurately and handle payments.
• Maintain product knowledge and stay updated on industry trends.
• Monitor and replenish stock; report discrepancies.
• Provide technical support for HVAC/R equipment.
• Adhere to safety protocols and keep counter area organized.
• Complete paperwork for invoices, returns, and warranties.
• Travel to multiple locations for training or meetings as needed.

Skills

Customer Service

Retail Leadership

Sales Growth

Cross-functional relationships

Communication

Teamwork

Relationship-building

Education

High School Diploma or GED

Associate's degree in business/marketing

Tools

MS Office

Job description

Carrier Enterprise in Alexandria, VA is seeking a Branch Counter Sales Associate to deliver exceptional customer service, know HVAC products, and support HVAC contractors visiting our location. You will greet customers, assist with product selection, and process orders with accuracy.

Responsibilities include maintaining product knowledge, managing stock levels, offering technical assistance, and ensuring safety and proper documentation. Occasional travel for training or meetings is expected.