HVAC Area Service Leader — P&L & Field Ops

CFO Trane U.S. Inc.-CFO; Grand Rapids (MI); On-site; USD 91,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Trane Technologies in Grand Rapids, MI seeks an Area Service Manager to lead Service Repair, Upgrades/Enhancements, and installation of new equipment, ensuring customer satisfaction and profitable operations.

You will oversee pricing with sales, field service coordination, technician recruitment, and training. The role requires strong leadership, P&L and budgeting responsibilities, and a focus on process improvements for timely service delivery.

Qualifications

• 5+ years experience in HVAC or a related field.
• 3+ years experience managing and coaching large teams and organizing work schedules.
• Project management skills to oversee and drive successful project execution for startups and customer requests.
• Tech-savvy with expertise in Microsoft applications.
• Salesforce experience considered an asset.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations in the past 3 years.

Responsibilities

• P&L responsibility and monthly revenue forecasting.
• Drive service agreement base growth and turnkey services growth by partnering with sales.
• Budget control for overhead items (fleet, uniforms, tools, safety equipment).
• Manage risk in service agreements and repairs work.
• Oversee service coordination and training to meet customer needs.
• Ensure invoices are generated promptly and cash flow is maximized.
• Develop employee skills and drive continuous improvement.

Skills

HVAC experience

People management

Project management

Microsoft Office

Salesforce (asset)

Tools

Salesforce

Microsoft Office

Job description

Trane Technologies in Grand Rapids, MI seeks an Area Service Manager to lead Service Repair, Upgrades/Enhancements, and installation of new equipment, ensuring customer satisfaction and profitable operations.

You will oversee pricing with sales, field service coordination, technician recruitment, and training. The role requires strong leadership, P&L and budgeting responsibilities, and a focus on process improvements for timely service delivery.