Husky Card Services Lead – IT, Data & Access

NU USA Northeastern University; Michigan; On-site; USD 66,000 - 94,000; Full time

Job summary

Northeastern University is seeking an Assistant Director of Husky Card Services to oversee the Husky Card system on the Oakland Campus. You will manage databases, coordinate with Residential Security and Technical Support Operations, and expand the use of Husky Card across services to ensure students have reliable access to meals, housing, labs, and libraries.

The role requires leadership in training staff to use reporting tools, maintaining data integrity, and managing the interface between

Qualifications

• Bachelor's degree preferred.
• A minimum of 1-3 years of experience is required.
• Understanding of databases.
• General accounting capabilities.
• Customer service focus.
• Demonstrating the ability to integrate their service delivery with the rest of the university by sharing their knowledge of the systems, their perceptions of the challenges and the opportunities for improvement.
• Manages change in a complex environment.
• Good at setting priorities among many competing tasks and projects.
• Strong communications guidelines and systems.
• Develops new ideas.
• Manages external and internal relationships.
• Strong marketing presence and identity.
• Addresses immediate needs of student while understanding the long term implications to services and programs given what issues are repeatedly presented; builds relationships with students.
• Manages expenses wisely; utilizes effective internal budget process to manage costs.
• Regularly sets long and short-term goals and develops action plans.
• Determines the processes necessary to get things done; organizes people and activities well; sees opportunities for synergy and integration; can simplify complex processes.

Responsibilities

• Oversee Husky Card system operations and administration.
• Coordinate with Residential Security and Technical Support Operations.
• Train departments to access and use reporting tools.
• Manage databases that interact with Husk y Card systems and ensure data integrity.
• Expand Husky Card services across departments and on/off campus.
• Support web-based transactions and ensure accurate status for student services.

Skills

Understanding databases

Accounting knowledge

Customer service

Change management

Budgeting

Prioritization

Communication

Relationship management

Problem solving

Strategic thinking

Education

Bachelor's degree preferred

Job description

Northeastern University is seeking an Assistant Director of Husky Card Services to oversee the Husky Card system on the Oakland Campus. You will manage databases, coordinate with Residential Security and Technical Support Operations, and expand the use of Husky Card across services to ensure students have reliable access to meals, housing, labs, and libraries.

The role requires leadership in training staff to use reporting tools, maintaining data integrity, and managing the interface between