Husky Card Services Lead — IT & Student Solutions

Northeastern University; Oakland (CA); On-site; USD 66,345 - 93,712; Full time

Job summary

Northeastern University in Oakland oversees the Husky Card Services and related databases, ensuring system integrity and accurate access to campus services. The Assistant Director will manage system administration, reconcile reports, and coordinate with multiple departments to expand card usage.

The role requires 1–3 years of experience, a background in databases, and strong budgeting and communication skills to support students and campus operations.

Qualifications

• Bachelor's degree preferred
• A minimum of 1–3 years of experience is required
• Understanding of databases
• General accounting capabilities
• Customer service focus
• Ability to integrate service delivery with university operations
• Manages change in a complex environment
• Ability to prioritize among many tasks
• Strong communications guidelines and systems
• Develops new ideas
• Manages internal and external relationships
• Strong marketing presence and identity
• Addresses immediate needs of students while considering long-term implications
• Manages expenses wisely; uses internal budgeting processes

Responsibilities

• Oversee Husky Card system and databases.
• Coordinate with Residential Security and Technical Support Operations; oversee hiring and training of student workers.
• Provide training to departments to access reports.
• Ensure system integrity through report reconciliation and analysis.
• Expand Husky Card usage across services on campus.

Skills

Customer service

Database knowledge

Budget management

Change management

Strategic planning

Education

Bachelor's degree

Tools

Database management tools

Job description

Northeastern University in Oakland oversees the Husky Card Services and related databases, ensuring system integrity and accurate access to campus services. The Assistant Director will manage system administration, reconcile reports, and coordinate with multiple departments to expand card usage.

The role requires 1–3 years of experience, a background in databases, and strong budgeting and communication skills to support students and campus operations.