Hungarian Esports Player Support Specialist

Employers from Greece; United States; Remote; USD 9,600 - 15,000; Full time

Benefits offered by this job

Fully Paid Relocation

Comprehensive Health Insurance

Fully Paid Training

Monthly Performance Bonus

Career Development Opportunities

Job summary

Mercier Consultancy Group seeks a Hungarian Speaking Player Support Specialist to join in Bulgaria. You will deliver top-tier technical and account support to players via chat, email, and tickets, while staying current with Gaming & Esports trends.

Fluency in Hungarian and English is required, with a passion for gaming and a customer-centric mindset. Relocation and full training are provided to ensure a smooth transition into the role.

Qualifications

• Native or fluent Hungarian (written and spoken).
• Strong written and verbal English for team communication.
• Customer-focused approach with high service standards.

Responsibilities

• Provide world-class technical and account support via live chat, email, and tickets.
• Represent the client brand with excellence and Gaming/Esports awareness.
• Resolve player inquiries related to game mechanics, billing, and security.
• Collaborate with internal teams to report recurring in-game issues.
• Maintain high-quality interactions to boost player loyalty and satisfaction.
• Stay updated on new game releases, patches, and events to assist players accurately.
• Assist players with precision during busy periods in a fast-paced environment.

Skills

Hungarian fluency

English fluency

Customer-centric

Resilience

Job description

Mercier Consultancy Group seeks a Hungarian Speaking Player Support Specialist to join in Bulgaria. You will deliver top-tier technical and account support to players via chat, email, and tickets, while staying current with Gaming & Esports trends.

Fluency in Hungarian and English is required, with a passion for gaming and a customer-centric mindset. Relocation and full training are provided to ensure a smooth transition into the role.