Human Resources Specialist (Recruitment)

U.S. Department of Homeland Security; San Antonio (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Human Resources Specialist to join their team. This role involves leveraging HR laws and regulations to provide exceptional customer service, fostering relationships with various stakeholders, and demonstrating effective communication skills. The successful candidate will play a pivotal role in recruitment efforts, representing the organization at various events and ensuring compliance with government ethics standards. If you are passionate about human resources and want to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 1 year of specialized HR experience at GS-11 level.
• Demonstrated effective communication and recruitment expertise.

Responsibilities

• Utilize HR laws and regulations to solve issues.
• Provide guidance and maintain relationships with stakeholders.

Skills

Human Resources Law

Customer Service

Written and Oral Communication

Recruitment Knowledge

Stakeholder Engagement

Education

Ph.D. or equivalent doctoral degree

Graduate education leading to a degree

Job description

Human Resources Specialist (Recruitment)

Join to apply for the Human Resources Specialist (Recruitment) role at U.S. Department of Homeland Security.

Get AI-powered advice on this job and more exclusive features.

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Bargaining Unit: This position is not covered under the bargaining unit.

Requirements

Conditions of Employment:

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Utilizing HR laws, executive orders, federal and department regulations, internal policy directives, written instructions, verbal instructions and manuals to solve issues.
• Providing customer service and guidance to individuals with various technical expertise levels and backgrounds with minimal supervision.
• Maintaining and fostering relationships with internal and external stakeholders, such as federal organizations, professional organizations, schools, universities, and military installations.
• Demonstrating effective written and oral communications with respect to delivering presentations and providing input for briefings, project papers and correspondence to customers with minimal supervision.
• Demonstrating sound recruitment knowledge and representing employers at conferences, conventions, professional organizations, job fairs, and other recruitment events.

Education Substitution: A Ph.D. or an equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree or an LL.M. in an accredited college or university. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified. The process involves calculating the percentage of experience and education relative to requirements and summing them. Only graduate education exceeding the minimum for the next lower grade can be credited for GS-9 and GS-11 positions. More details are available here.

TRANSCRIPTS ARE REQUIRED. FAILURE TO PROVIDE TRANSCRIPTS WILL RESULT IN LOSS OF CONSIDERATION.

Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to the next lower grade, performing duties such as:

• Utilizing HR laws, executive orders, federal and department regulations, internal policy directives, written instructions, verbal instructions and manuals to solve complex and/or controversial issues independently.
• Reviewing, refining and improving customer service experience by independently performing various process improvement methods.
• Resolving difficult and / or controversial problems by utilizing independent judgement and modifying, adapting, and/or refining broader guidelines to resolve problems, research trends and patterns; develop new methods and criteria; and propose new policies and practices.
• Cultivating, maintaining, and expanding relationships with internal and external recruitment partners and centers of influence such as federal organizations, professional organizations, schools, universities, and military installations.
• Demonstrating effective and persuasive written and oral communications with respect to developing high-level briefings, project papers and correspondence, as well as conducting briefings to managers and organizational leaders.
• Exhibiting professional experience in public speaking in front of large and varied audiences and demonstrating recruitment expertise by servicing as subject matter expert at conferences, conventions, professional organizations, job fairs, and other recruitment events.

Note: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience includes paid, unpaid, volunteer work, and service through programs like Peace Corps, AmeriCorps, etc. Volunteer work helps build competencies and skills and can provide valuable training and experience that translates directly to paid employment. Credit will be given for all qualifying experience.

Additional Requirements

• Meet all qualification requirements, including education if applicable, subject to verification at any stage of the application process.
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/13/2025.

Background Investigation

U.S. Customs and Border Protection (CBP) requires all applicants to undergo a thorough background investigation prior to employment, including questions about criminal convictions, drug use, and related issues. For more information, see the applicant resources link.

Residency

Applicants not currently employed by CBP must meet a residency requirement of at least three of the last five years in the U.S. or its protectorates. Exceptions may be requested for certain circumstances such as government service, study abroad, or supporting U.S. government work abroad.

Probationary Period

New federal employees must serve a one-year probationary period to determine fitness for continued employment. Current or former federal employees may also be required to serve or complete a probationary period.

Education

Refer to the Qualifications and Required Documents sections for education requirements.

Additional Information

Various special appointing authorities and veteran considerations apply. Supporting documentation will be required to verify eligibility. The DHS encourages persons with disabilities to apply and offers non-competitive appointment options for certain groups.

Positions with promotion potential do not guarantee promotion. Benefits include a comprehensive package; eligibility depends on position type and hours worked.

Additional details

• Veterans, military spouses, persons with disabilities, and volunteers may have special eligibility and documentation requirements.