Human Resources Information System Analyst

Masis Professional Group; Massachusetts; Remote; USD 83,000 - 165,000; Part time

Job summary

Masis Professional Group is seeking an ADP Workforce Now Expert Consultant for a 3–6 month, 100% remote engagement. The ideal candidate will serve as the internal SME, troubleshoot complex issues, optimize configurations, and train users across HR, payroll, benefits, and reporting.

You will assess the current environment, develop improved workflows, build and modify ADP reports, and document changes. Excellent communication with technical and non-technical stakeholders is essential, and you will

Qualifications

• Extensive hands-on experience with ADP Workforce Now.
• Deep SME/guru-level knowledge of ADP Workforce Now configurations.
• Strong understanding of HR, payroll, benefits, and employee data processes.
• Experience troubleshooting across modules and reporting.
• Ability to train internal users and work independently.
• Excellent communication with technical and non-technical stakeholders.

Responsibilities

• Serve as the internal subject matter expert for ADP Workforce Now.
• Assess and optimize the ADP Workforce Now environment.
• Troubleshoot complex system issues across configuration, reporting, payroll, and HR.
• Review workflows and system setup for accuracy.
• Develop and optimize reports and analytics.
• Collaborate with HR, Payroll, Benefits, and stakeholders to resolve issues.
• Document processes and changes.
• Train internal users on ADP Workforce Now functionality.
• Provide guidance on best practices and usage of system capabilities.
• Assist with testing, changes implementation, and ongoing maintenance.
• Serve as primary resource for ADP issues during engagement.

Skills

ADP Workforce Now expertise

Troubleshooting

Process optimization

Analytical thinking

Communication skills

Independent work

Tools

ADP Workforce Now modules

Job description

Our national Healthcare client is seeking an ADP Workforce Now Expert Consultant for a 3–6 month engagement to provide hands‑on expertise, troubleshooting, optimization, and support across the ADP Workforce Now platform. This role is 100% remote

The ideal candidate is a true ADP Workforce Now guru who knows the system inside and out and can quickly identify issues, recommend solutions, improve processes, and train internal users. This is not a general HRIS role, we are looking for someone with deep, practical experience navigating and configuring ADP Workforce Now.

Key Responsibilities

• Serve as the internal subject matter expert for ADP Workforce Now.
• Assess the current ADP Workforce Now environment and identify opportunities for improvement and optimization.
• Troubleshoot complex system, configuration, reporting, payroll, benefits, and HR-related issues.
• Review and optimize existing workflows, processes, and system configurations.
• Ensure accurate employee data, organizational structures, workflows, and system setup.
• Develop, modify, and optimize ADP Workforce Now reports and analytics.
• Partner with HR, Payroll, Benefits, and other internal stakeholders to resolve system issues.
• Identify process inefficiencies and recommend more effective ways to leverage ADP Workforce Now.
• Assist with system configuration, testing, implementation of changes, and ongoing maintenance.
• Provide guidance on best practices and ensure the organization is utilizing the system’s capabilities effectively.
• Document processes, system changes, and recommendations.
• Train and coach internal users on ADP Workforce Now functionality as needed.
• Serve as the primary resource for questions and escalated ADP Workforce Now issues throughout the engagement.

Required Qualifications

• Extensive hands‑on experience with ADP Workforce Now.
• Must be considered a subject matter expert/guru in ADP Workforce Now.
• Strong understanding of ADP Workforce Now configuration, workflows, reporting, and troubleshooting.
• Experience working across multiple ADP Workforce Now modules and functions.
• Demonstrated ability to diagnose system issues and develop practical solutions.
• Strong understanding of HR, payroll, benefits, and employee data processes.
• Experience optimizing existing ADP Workforce Now environments rather than simply using the system as an end user.
• Strong analytical and problem‑solving skills.
• Ability to work independently and quickly become effective within a new organization.
• Excellent communication skills and the ability to work with both technical and non‑technical stakeholders.