Human Resources Generalist

UPMC; Seneca (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

UPMC Northwest is seeking a Human Resources Generalist to join our HR team. The role involves responding to employee inquiries, running licensure and compliance reports, assisting with new hire orientation, and supporting HR projects and initiatives. A strong customer-service orientation and attention to detail are essential.

The ideal candidate communicates clearly, collaborates across teams, and adapts to changing priorities while delivering effective HR service and results.

Qualifications

• Minimum two years in HR operations handling employee relations.
• Excellent communication and customer-service orientation.
• Ability to translate complex information into practical guidance.

Responsibilities

• Provide HR consulting services by partnering with business, operational, and HR leaders to recommend solutions on employee relations, policy and procedures, engagement and retention, and safety.
• Participate in committees focused on strategic organizational goals.
• Promote a One Team atmosphere and align HR activities across functions.
• Use HR metrics to develop and implement improvements to the employee experience.
• Drive inclusion and cultural improvement initiatives within the customer base.

Skills

Customer service

Communication

HR operations

Education

High School Diploma/GED

Bachelor's degree in HR/Business

Master's degree in HR/Business

UPMC Summer Associates/Pittsburgh Fellows

Job description

Our UPMC Northwest Human Resources team has an exciting opportunity available as a Human Resources Generalist! This is a regular, full-time position that primarily works between 8:00am-4:30pm, Monday through Friday. Upon completion of initial training, flexibility may be offered to strong performers.

In this role, the HR Generalist will be responsible for responding to employee inquiries, running HR licensure and compliance reports, assisting with new hire orientation, and other HR projects and initiatives. Strong customer service, attention to detail and communication skills are critical to success in the role.

Our ideal candidate is a skilled communicator with the ability to simplify complex information and provide practical, customer-focused guidance. They excel in dynamic environments, adapt quickly to changing priorities, and effectively manage competing responsibilities. They are a collaborative partner who builds strong relationships across teams and is committed to delivering exceptional HR service and results.

Responsibilities

• Under the direction of the HR Leader, provide HR consulting services by partnering with business, operational, and HR leaders of the organization to recommend solutions on employee relations, policy and procedures, engagement and retention, employee safety, and cultural improvements.
• Participate on local and/or organization wide committees that focus on projects that move the organization forward and towards meeting its strategic goals.
• Effectively communicate expectations with business, operational, and HR partners while promoting a One Team collaborative atmosphere in which all functions of HR work together as one team.
• In support of HR team and organizational business needs, utilize HR metrics to develop and implement initiatives that positively impact the organization and the employee experience.
• Drive and champion inclusion efforts and cultural improvement initiatives within the customer base.

• High School Diploma/GED and two years of experience in human resources operations actively handling employee relations.
  • OR Bachelor’s degree in Human Resources, Business or related field required with a preference of one year of human resources operations actively handling employee relations
  • OR Master’s degree in Human Resources, Business, or related field
  • OR successful completion of the UPMC Summer Associates Program/Pittsburgh Fellows Program required.
• Human resources education and/or work experience is preferred.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran