Human Resources Generalist

Tailored Management; Hyde Park Township (IL); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for a proactive HR Generalist to support its U.S. and Canadian contingent workforce. This role involves managing employee relations, leave management, and compliance in a fast-paced environment. You'll leverage your strong judgment and emotional intelligence to navigate sensitive issues and provide guidance to various stakeholders. If you thrive in a dynamic setting and are passionate about fostering a positive workplace culture, this opportunity is perfect for you. Join a team dedicated to optimizing operations and driving success through exceptional HR services.

Qualifications

• 2+ years of HR experience focused on employee relations.
• Strong understanding of multi-state employment laws.

Responsibilities

• Manage daily HR case intake and respond with clarity.
• Administer FMLA and ADA leave requests ensuring compliance.

Skills

Employee Relations

Leave Management

Conflict Resolution

Interpersonal Skills

Bilingual in Spanish

Attention to Detail

Emotional Intelligence

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business

Tools

Microsoft Office

CRM Systems

HRIS Platforms

Job description

HR Generalist – Contingent Employee Relations

Location: Remote (Arizona-based)

We’re seeking an experienced HR Generalist who thrives in a fast-paced, high-accountability environment and brings strong judgment, empathy, and critical thinking to every conversation. In this role, you’ll support our U.S. and Canadian contingent workforce, providing hands-on guidance in employee relations, leave management, compliance, and HR service delivery.

Key Responsibilities:

• Manage daily case intake through the HR service inbox and respond with clarity, care, and compliance.
• Lead contingent employee relations conversations, including coaching, performance feedback, and assignment end discussions.
• Navigate sensitive issues with professionalism using conflict resolution and de-escalation strategies.
• Administer FMLA, ADA, and personal leave requests, ensuring policy alignment and legal compliance.
• Support the HR Manager with intake and investigatory interviews related to associate or client concerns.
• Serve as a trusted resource to recruiters, operations, and client services on policy guidance and employment practices.
• Maintain thorough, compliant documentation in our CRM and HRIS platforms.
• Collaborate with Payroll to resolve HR/payroll inquiries quickly and accurately.
• Intake workers’ compensation cases, submit claims, and support return-to-work coordination.
• Participate in HR projects, audits, and continuous improvement efforts.

Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business, or a related field
• 2+ years of progressive HR experience, with a focus on employee relations and leave management
• Bilingual in Spanish is a plus
• Strong understanding of multi-state employment laws; California employment law experience is highly desired
• Proven ability to manage conflict and coach employees toward positive, compliant outcomes
• High emotional intelligence with strong interpersonal and communication skills
• Comfortable operating in a fast-paced, high-change environment with shifting priorities
• Excellent judgment, attention to detail, and the ability to balance empathy with business needs
• Experience in PEO, staffing, or MSP/VMS environments preferred
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)

About Us: Tailored Management is a leading provider of workforce and business solutions. We are dedicated to helping our clients achieve their business goals by delivering top-notch talent and exceptional services. Our commitment to excellence has made us a trusted partner for companies seeking to optimize their operations and drive success.