Human Resources Generalist

US Acute Care Solutions; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Human Resources Generalist to provide exceptional HR support. This role involves high-volume customer service, assisting employees with HR data, and navigating systems like Workday. You'll be part of a supportive culture that values connection and collaboration, ensuring that every team member feels valued. With a competitive compensation package and opportunities for growth, this position is perfect for those who are passionate about HR and want to make a difference in a dynamic environment.

Qualifications

• Provide HR customer service support via email and phone.
• Assist employees with HR data and navigation through systems.

Responsibilities

• Serve as first point-of-contact for HR inquiries.
• Assist with audits of HR data to ensure accuracy.

Skills

HR customer service

communication skills

organizational skills

analytical skills

critical thinking

Education

Bachelor’s degree in Human Resources

2+ years’ experience in Human Resources

Customer service experience

Tools

Workday

case management tool

Job description

Join to apply for the Human Resources Generalist role at US Acute Care Solutions

Join to apply for the Human Resources Generalist role at US Acute Care Solutions

Job Posting Closing Date: Open until Filled

Where do you belong?

Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.

Job Description

The HR Generalist will provide exceptional high-volume HR customer service support, via email and phone calls, to our workforce while applying superior client-focus, communication, and organizational skills. Strong detail orientation and analytical skills, critical thinking, and the ability to prioritize in a fast-paced environments will contribute the success within the department

Location: Remote

Essential Job Functions

• Serve as first point-of-contact through telephone or email regarding questions related to HR data, TCL and Workday navigation and HR/Payroll policies and procedures.
• Answer questions regarding Workday/TCL navigation and HR/payroll policies and procedures, referring to an online knowledge base for information and guidance. Assist employees with navigation through these systems with step-by-step guidance to complete tasks.
• Use a case management tool for recording and administering requests and may assist other service center employees with opening, recording, processing, or closing cases.
• Seek guidance or transfer more complex and/or confidential inquiries/requests to the team leads.
• Assist Manager with establishing and improving upon defined HR procedures and process methods to efficiently, and accurately meet performance goals.
• Assist Manager with monitoring and evaluating HR transaction workflow and volume to meet performance goals.
• Assist with audits of data to ensure accuracy.
  
  

Knowledge, Skills, And Abilities

• Aptitude for learning new systems
• Ability to collect, organize, analyze, and report data in an accurate, timely and meaningful manner.
• Ability to work with sensitive data and maintain strict confidentiality.
• Strong organizational and prioritization skills including the ability to adapt and evolve as situations arise.
  
  

Education And Experience

• Bachelor’s degree in Human Resources or related field preferred.
• 2+ years’ experience in Human Resources
• Minimum of one year of customer service experience
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds.
• Required to have close visual acuity to perform job
  
  

Hourly Rate: $21.59 - $39.94

Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.

US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options. To learn more, please visit the following link: https://www.usacs.com/benefits-guide-2024

Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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