Human Resources Business Partner

Coastal Waste and Recycling; Boca Raton (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Coastal Waste & Recycling seeks a hands-on People Experience Ambassador (HR Business Partner) to support field operations across multiple locations. You will advise on employee relations, investigations, performance, policies, and retention while partnering with operational leaders.

This role requires you to visit Coastal sites, engage with frontline employees, analyze turnover and attendance data, and drive practical HR solutions in a fast-paced environment.

Qualifications

• 5+ years of progressive HR experience in field-based roles.
• Experience leading employee relations investigations independently.
• Knowledge of employment laws and HR best practices.
• Ability to analyze turnover, attendance and retention data.
• Experience partnering with operational leaders to improve metrics.

Responsibilities

• Be a trusted HR partner for operational leaders and employees.
• Lead employee relations investigations and guide disciplinary actions.
• Get out in the field by visiting Coastal locations and engaging with frontline staff.
• Turn workforce data into actionable HR improvements.
• Support onboarding, changes, performance documentation and separations.
• Drive consistency and compliance in HR policies across sites.
• Collaborate with Recruiting, Payroll, Benefits, Training and PX teams.

Skills

Employee relations

Workplace investigations

Data analysis

Communication

Travel willingness

HRIS proficiency

Education

Bachelor's degree in HR / Business

HR certification (SHRM-CP or PHR)

Tools

Workday HRIS

Microsoft Excel

Job description

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

People Experience Ambassador/ HR Business Partner

Coastal Waste & Recycling

At Coastal Waste & Recycling, our people are at the heart of everything we do. As we continue to grow, we're looking for an experienced, hands‑on People Experience Ambassador (HR Business Partner) who knows how to build relationships, navigate complex employee matters, and partner with operational leaders to drive results.

This isn't your typical desk-based HR role. We're looking for someone who enjoys being in the field, connecting with employees, and making a meaningful impact on the teams they support.

Our ideal candidate brings a strong foundation in employee relations, sound judgment, and the confidence to independently handle workplace investigations, coach leaders through challenging situations, and turn workforce data into actionable solutions.

If you're a proactive HR professional who thrives in a fast‑paced, operational environment and enjoys being where the action happens, we'd love to meet you!

What You’ll Do

Be a Trusted HR Partner: Work directly with operational leaders and employees, providing guidance on employee relations, performance management, company policies, and workforce challenges.

Lead Employee Relations: Independently conduct workplace investigations, document findings, recommend disciplinary actions, and guide leaders through sensitive employee matters.

Get Out in the Field: Regularly visit assigned Coastal locations, build relationships with frontline employees, and stay connected to the needs of the operation.

Turn Data into Action: Analyze turnover, attendance, retention, and other workforce metrics to identify trends and partner with leaders on meaningful improvements.

Strengthen Employee Retention: Identify opportunities to improve the employee experience, address workforce concerns, and support initiatives that help retain great team members.

Support the Employee Lifecycle: Oversee key HR processes, including onboarding, employee changes, performance documentation, and separations.

Drive Consistency & Compliance: Ensure HR policies and practices are applied consistently, maintain accurate documentation, and identify potential compliance concerns.

Collaborate Across PX: Partner with Recruiting, Payroll, Benefits, Training, and other teams to deliver effective HR solutions.

What We're Looking For

5+ years of progressive Human Resources experience, preferably in an HR Generalist, Employee Relations Specialist, or HR Business Partner role.

Demonstrated experience independently leading employee relations investigations, including interviews, documentation, findings, and disciplinary recommendations.

• Experience advising managers on employee performance, workplace concerns, corrective action, and policy interpretation.


• Strong understanding of employment laws, HR practices, and workplace compliance.


• Experience analyzing workforce data, identifying trends, and partnering with leaders to improve employee retention and performance.


• Strong communication, conflict resolution, and relationship‑building skills, with the confidence to work directly with frontline employees and operational leadership.


• Excellent judgment, professionalism, discretion, and the ability to manage sensitive employee matters independently.


• Ability and willingness to travel regularly to assigned operational locations.


• Proficiency in Microsoft Office, particularly Excel, and experience with HR information systems.


• Bilingual proficiency in English and Spanish or English and Haitian Creole.


• What Will Set You Apart


• Experience supporting multiple locations or a field‑based workforce.


• Background in waste management, transportation, logistics, manufacturing, or other operationally intensive industries.


• Experience using Workday or a comparable HRIS.


• Bachelor's degree in Human Resources, Business Administration, or a related field.


• Professional HR certification, such as SHRM-CP or PHR.


• Proven success partnering with operational leaders to improve turnover, attendance, employee engagement, or workforce performance.


• Why Coastal Waste & Recycling?


• At Coastal, we believe People Experience is about more than policies and processes. It's about being connected to our team members, understanding the business, and making a difference where it matters most.


• As a People Experience Ambassador, you'll have the opportunity to take ownership of employee relations matters, build meaningful partnerships with operational leaders, and directly influence the employee experience across your assigned locations.


• You'll join a collaborative People Experience team that values initiative, accountability, sound judgment, and practical solutions.

We're looking for someone who doesn't wait for challenges to come to them — someone who gets involved, asks questions, identifies opportunities, and takes action.

Coastal Waste & Recycling is an Equal Opportunity Employer.