Human Resource Generalist

City of Westfield (IN); Westfield (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Human Resources Generalist to oversee employee benefits and ensure compliance with regulations. This role involves leading benefits programs, conducting orientations, and providing exceptional customer service to employees. The ideal candidate will possess strong organizational and communication skills, along with a solid understanding of HR practices. Join a supportive team in a dynamic environment where your contributions will directly impact employee satisfaction and organizational success. If you are passionate about HR and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 2+ years of HR experience focusing on employee benefits administration.
• Knowledge of federal, state, and local employment laws.

Responsibilities

• Administers employee benefits programs and coordinates daily processing.
• Acts as a liaison between employees and insurance providers.

Skills

Benefits Management

Employee Relations

Communication Skills

Organizational Skills

Compliance Knowledge

Education

Bachelor's degree in Human Resources

Business Administration

Tools

Microsoft Office Suite

Job description

The Human Resources Generalist- Benefits isresponsible for performinga wide range of HR-related duties and works closely with the Director of HR in developing,implementingand evaluating ongoing HR policies, programs,functionsand activities. Primary emphasis is onemployee benefit administrationandassistingwith new employee orientation efforts.This position provides excellent customer service and acts as liaison between employees and insurance providers.This position also carries out responsibilities in the following functional areas: employee relations,benefits education,policy implementation, employment law compliance, worker's comp, and risk management.In order tobe successful, the Human Resources Generalist must have excellent organizationaland communication skills, work well in a group setting and respect the mission and values of the organization.Work is performed under the direct supervision of the Director of Human Resources. Work hours for this position are 7:30am to 4:30pm Monday through Friday with 1 hour for lunch or as otherwise assigned.

• Leadsand administers variousemployee benefits programs (i.e.BenefitsStrategy&Design,Renewals,Open Enrollment, etc.).

• Coordinatesdaily benefits processing (i.e.enrollments, terminations, changes,qualifying life events,beneficiaries, COBRA, disability, accident,employee accruals,and tuitionassistance.).

• Coordinateswith insurance carriers and benefits broker to resolve employee questions, issues, and concerns related to claims, coverage, and plan provisions; serves as a liaison to ensuretimelyandaccurateresolution while maintaining ahigh levelof customer service and confidentiality.

• Conductsbenefitsorientationandassistswithnew employeeonboarding.

• Aids in developing messaging to enhance understanding of the city’s benefits programs.

• Researcheswellness opportunities and develops wellness program and initiatives.

• Ensures employee benefits systems and HRIS system areaccurateand up to date with benefits elections and general status changes.

• Overseeshealth budget andbenefit expenses by managing invoices, verifying payroll deductions, andmaintainingrecords of premiums, claims, and costs.

• Administers and manages leave programs, including FMLA, Sick, LTD, WC, etc.

• Administers worker’s compensation program and coordinates worker’s compensation claims.

• Facilitatesvarious employee committees, (i.e.employee policy and benefits, etc.).

• Coordinates and draftsannualemployee policy updates.

• Reviews and responds to unemployment claims.

• Processes paperwork for all terminations of employment.

• Serves as the Human Resources liaison for safety and risk management efforts.

• Ensures compliance with federal, state, and local regulations concerning employment, benefits and record keeping, including compliance with the Health Insurance Portability and Accountability Act.

• Participates in job related trainings, seminars, meetings, etc.

• Supports HR team with projects, tasks, andobjectivesor other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilityrequired. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of benefits management and compliance laws and regulations and bestpractices;

• Comprehensive knowledge of personnel rules and regulations and federal, state, and local employmentlaws;

• Thorough knowledge of state regulationsregardingthe release of employeefiles;

• Thorough knowledge of workers'compensation;

• Ability to communicate effectively, both written and orally, with employees, carriers, brokers, andetc.;

• Ability to create and foster relationships with internalteams;

• Basic understanding of policy and local government and ability to stay up to date on currentprojects;

• Ability to act with integrity, professionalism andconfidentiality;

• Proficient with Microsoft Office Suite or relatedsoftware;

• Excellent interpersonal, negotiation and conflict resolutionskills;

• Ability to independently plan, organize and prioritize work on multiple projects andprograms;

• Ability to perform complex program and project management work with broad responsibility and considerable latitude to resolve a wide range of technical and personnelproblems;

• Ability to exercise independent judgment in supervising benefits programs, resolving sensitive benefits problems, and assessing needs of multiple departments/agencies;

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• 2+years of experience in human resources, with a focus on employee benefitsadministrationor a combination of equivalent education and experience.

• Professional certification such as SHRM Certified Professional (SHRM-CP)or HRCI Professional in Human Resources (PHR) is preferred.

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work requires close vision, distance vision and ability to adjust focus; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of Indiana.