Human Resource Generalist

City of Westfield, Indiana; Westfield (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

The City of Westfield, Indiana is seeking a Human Resources Generalist specializing in employee benefits. This role involves managing benefits programs, ensuring compliance with regulations, and providing exceptional customer service to employees. The ideal candidate will possess strong communication and organizational skills, with a focus on employee relations and benefits education.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Qualifications

• 2+ years of experience in human resources with a focus on employee benefits administration.
• Professional certification such as SHRM-CP or PHR is preferred.

Responsibilities

• Administers various employee benefits programs and coordinates daily benefits processing.
• Acts as a liaison between employees and insurance providers.
• Ensures compliance with employment laws and regulations.

Skills

Communication

Interpersonal Skills

Negotiation

Conflict Resolution

Organizational Skills

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

Job description

Description

The Human Resources Generalist- Benefits is responsible for performing a wide range of HR-related duties and works closely with the Director of HR in developing,implementing and evaluating ongoing HR policies, programs,functions and activities. Primary emphasis is on employee benefit administration and assisting with new employee orientation efforts. This position provides excellent customer service and acts as liaison between employees and insurance providers. This position also carries out responsibilities in the following functional areas: employee relations, benefits education, policy implementation, employment law compliance, worker's comp, and risk management. In order to be successful, the Human Resources Generalist must have excellent organizational and communication skills, work well in a group setting and respect the mission and values of the organization. Work is performed under the direct supervision of the Director of Human Resources. Work hours for this position are 7:30am to 4:30pm Monday through Friday with 1 hour for lunch or as otherwise assigned.

Examples of Duties

• Leads and administers various employee benefits programs (i.e.Benefits Strategy & Design, Renewals, Open Enrollment, etc.).
• Coordinates daily benefits processing (i.e. enrollments, terminations, changes, qualifying life events, beneficiaries, COBRA, disability, accident, employee accruals, and tuition assistance.).
• Coordinates with insurance carriers and benefits broker to resolve employee questions, issues, and concerns related to claims, coverage, and plan provisions; serves as a liaison to ensure timely and accurate resolution while maintaining a high level of customer service and confidentiality.
• Conducts benefits orientation and assists with new employee onboarding.
• Aids in developing messaging to enhance understanding of the city’s benefits programs.
• Researches wellness opportunities and develops wellness program and initiatives.
• Ensures employee benefits systems and HRIS system are accurate and up to date with benefits elections and general status changes.
• Oversees health budget and benefit expenses by managing invoices, verifying payroll deductions, and maintaining records of premiums, claims, and costs.
• Administers and manages leave programs, including FMLA, Sick, LTD, WC, etc.
• Administers worker’s compensation program and coordinates worker’s compensation claims.
• Facilitates various employee committees, (i.e. employee policy and benefits, etc.).
• Coordinates and drafts annual employee policy updates.
• Reviews and responds to unemployment claims.
• Processes paperwork for all terminations of employment.
• Serves as the Human Resources liaison for safety and risk management efforts.
• Ensures compliance with federal, state, and local regulations concerning employment, benefits and record keeping, including compliance with the Health Insurance Portability and Accountability Act.
• Participates in job related trainings, seminars, meetings, etc.
• Supports HR team with projects, tasks, and objectives or other duties as assigned.
  
  

Typical Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Knowledge, Skills, And Abilities

• Comprehensive knowledge of benefits management and compliance laws and regulations and best practices;
• Comprehensive knowledge of personnel rules and regulations and federal, state, and local employment laws;
• Thorough knowledge of state regulations regarding the release of employee files;
• Thorough knowledge of workers' compensation;
• Ability to communicate effectively, both written and orally, with employees, carriers, brokers, and etc.;
• Ability to create and foster relationships with internal teams;
• Basic understanding of policy and local government and ability to stay up to date on current projects;
• Ability to act with integrity, professionalism and confidentiality;
• Proficient with Microsoft Office Suite or related software;
• Excellent interpersonal, negotiation and conflict resolution skills;
• Ability to independently plan, organize and prioritize work on multiple projects and programs;
• Ability to perform complex program and project management work with broad responsibility and considerable latitude to resolve a wide range of technical and personnel problems;
• Ability to exercise independent judgment in supervising benefits programs, resolving sensitive benefits problems, and assessing needs of multiple departments/agencies;
  
  

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in human resources, with a focus on employee benefits administration or a combination of equivalent education and experience.
• Professional certification such as SHRM Certified Professional (SHRM-CP)or HRCI Professional in Human Resources (PHR) is preferred.
  
  

Supplemental Information

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work requires close vision, distance vision and ability to adjust focus; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of Indiana.

We provide a comprehensive benefits package designed to support your overall well-being. This includes paid time off for vacation, holidays, personal days, and sick leave. Additionally, we offer competitive medical, dental, vision, and life insurance coverage. You’ll also have the opportunity to participate in our 457/401a retirement plan, ensuring financial security for your future.

For full details, please visit our benefits highlights page.

01

Do you have a Bachelor's degree or higher in Human Resources or a related field?

• Yes
• No
  
  

02

Have you ever been convicted of a felony? *Answering "yes" to the question does not constitute an automatic bar to employment. Factors such as the date of the offense, seriousness and nature of the violation, rehabilitation, and position applied for will be taken into account.

• Yes
• No
• Required Question