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The City of Portsmouth is seeking an administrative support professional to assist human resources staff in benefits, recruitment, employee relations, classification & training. The position reports to the Director or Assistant Director of Human Resource Management.
Major duties include handling inquiries, maintaining filing systems, data entry, scanning documents, and serving as the first point of contact for employees and applicants.
Under general supervision, this position is responsible for assisting professional human resources staff and providing administrative support in various human resources functional areas such as benefits, recruitment, employee relations, classification & compensation, performance management, and training. Reports to the Director or Assistant Director of Human Resource Management.
Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; may screen and respond to inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities; and responsible for establishing, coordinating, and/or maintaining filing and record systems.
Assists with the administration of personnel programs. Performs administrative support work such as typing correspondence, scanning documents, data entry and retrieval, creating spreadsheets and file maintenance; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies; and completing forms, reports, questionnaires and coordinates all incoming and outgoing mail.
Serves as a first point of contact to assist employees, applicants, and other external customers; screens and responds to general inquiries; provides general information to departments on policies and procedures or refers to appropriate staff member; and responds to inquiries and ascertains nature of the inquiry and refers to appropriate