Human Resource Assistant

City of Portsmouth; Portsmouth (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

The City of Portsmouth is seeking an administrative helper to support the Human Resources team across benefits, recruitment, employee relations, classification & compensation, performance management, and training. You will perform data entry, scanning, and filing while assisting with general inquiries from employees and applicants.

Proficiency in Microsoft Office and strong organizational skills are essential for success in this role, which provides critical support to HR operations in a public

Qualifications

• Administrative support experience, preferably in HR or related field.
• Strong data entry and document management skills.
• Ability to interact with the public and external customers.
• Familiarity with HR policies and procedures.

Responsibilities

• Assist HR staff in benefits, recruitment, employee relations, classification & compensation, performance management, and training.
• Handle filing, scanning, data entry, and record maintenance; ensure accuracy and conformance to procedures.
• Serve as first point of contact for employees, applicants and external customers; respond to inquiries and refer to appropriate staff.

Skills

Administrative support

Data entry

Customer service

Typing

Tools

Microsoft Office

Spreadsheets (Excel)

Filing systems

Job description

GENERAL STATEMENT OF JOB

Under general supervision, this position is responsible for assisting professional human resources staff and providing administrative support in various human resources functional areas such as benefits, recruitment, employee relations, classification & compensation, performance management, and training. Reports to the Director or Assistant Director of Human Resource Management.

ESSENTIAL JOB FUNCTIONS

Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; may screen and respond to inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities; and responsible for establishing, coordinating, and/or maintaining filing and record systems.

Assists with the administration of personnel programs. Performs administrative support work such as typing correspondence, scanning documents, data entry and retrieval, creating spreadsheets and file maintenance; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies; and completing forms, reports, questionnaires and coordinates all incoming and outgoing mail.

Serves as a first point of contact to assist employees, applicants, and other external customers; screens and responds to general inquiries; provides general information to departments on policies and procedures or refers to appropriate staff member; and responds to inquiries and ascertains nature of the inquiry and refers to appropriate