Hubspot Commerce Specialist

Market My Market; Houston (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

PTO 2 weeks

401(k) plan

Remote work

Job summary

Market My Market is a fast-growing marketing agency seeking a full-time HubSpot Commerce Specialist to own the full billing lifecycle, including subscriptions, payment links, and invoices, with reconciliation to QuickBooks. This remote role requires availability during Eastern Time Zone business hours and strong client communication.

You will support forecasting, reporting, and process efficiency, handle collections, prorations, credits, refunds, and ensure accurate receivables while scaling

Qualifications

• Hands-on experience with HubSpot Commerce for subscriptions, payments, and invoices.
• Experience reconciling billing platforms against QuickBooks.
• 4+ years in accounts receivable, billing, or similar finance operations.
• Capable of handling high transaction volumes in a fast-growth setting.
• Strong written and verbal communication for client-facing work.
• Detail-oriented with solid organizational habits.
• Process-improvement mindset to boost efficiency as volume grows.

Responsibilities

• Set up and manage recurring subscriptions in HubSpot Commerce.
• Create and send payment links and generate invoices at scale.
• Apply incoming payments and resolve failed/declined transactions.
• Follow up on past-due balances and manage collections.
• Process prorations, credits, refunds, upgrades and downgrades.
• Reconcile HubSpot Commerce with QuickBooks to align transactions and balances.
• Investigate discrepancies between platforms.
• Maintain AR reporting and aging for leadership reviews.

Skills

HubSpot Commerce

Billing & AR

Accounts Receivable

Communication skills

Organizational skills

Process improvement

Eastern Time hours

Tools

QuickBooks

Excel

BI Dashboards

Job description

Market My Market is a fast-growing marketing agency onboarding roughly 20 new clients per month and billing over $1M in recurring revenue monthly. As we scale, we are hiring a full-time Hubspot Commerce Specialist to own the full billing and collections lifecycle. This role is responsible for processing subscriptions, payment links, and invoices in HubSpot Commerce, reconciling HubSpot against QuickBooks, communicating with clients on billing concerns and adjustments, and supporting forecasting, reporting, and process efficiency. This is a remote position, and the Specialist must be available to work Eastern Time Zone business hours.

Key Responsibilities

• Set up and manage recurring subscriptions in HubSpot Commerce
• Create and send payment links and generate invoices at scale
• Apply incoming payments and resolve failed or declined transactions
• Follow up on past-due balances and manage collections
• Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time
• Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match
• Investigate and resolve discrepancies between platforms
• Keep the receivables ledger current and reflective of real-time client activity

Client Communication

• Serve as the point of contact for client billing questions, concerns, and disputes
• Communicate professionally and promptly to resolve billing issues
• Coordinate adjustments and payment arrangements while protecting the client relationship
• Partner with Client Experience Managers and leadership to resolve escalations
• Support revenue forecasting and cash-flow projections
• Build and maintain AR reporting, including aging, and collections
• Deliver clear, accurate reports to leadership on a regular cadence
• Identify and implement efficiencies and automation to keep billing and reconciliation processes scalable as volume grows

Qualifications

• Hands-on experience with the HubSpot Commerce platform, including processing subscriptions, payment links, and invoices (required)
• Proven experience reconciling billing platforms against QuickBooks
• 4+ years in accounts receivable, billing, or a similar finance operations role
• Comfortable managing high transaction volume in a fast-paced, high-growth environment
• Strong written and verbal communication skills for client-facing interactions
• Meticulous attention to detail and strong organizational habits
• A process-improvement mindset with the ability to spot and fix inefficiencies
• Available to work full-time on Eastern Time Zone business hours

Preferred Qualifications

• Experience in an agency or subscription/SaaS billing environment
• Familiarity with reporting or automation tools (e.g., advanced Excel/Sheets, BI dashboards)
• Exposure to month-end close and collaboration with an accounting team

Location

• Alabama
• California
• Colorado
• Florida
• Georgia
• Illinois
• Indiana
• Iowa
• North Carolina
• New Jersey
• Nevada
• New York
• Maryland
• South Carolina
• Texas
• Washington
• Virginia

Compensation & Benefits

• $60,000 - $70,000 per year, salary based on experience
• PTO: 2 weeks per year
• Health insurance benefits
• 401(k) plan (after 1 year of employment)
• Remote work opportunity

Our Core Values

• Do What You Say
• Be Honest and Transparent
• Proactive, Not Reactive
• Be Thought-Leading
• Instill Trust Through Consistent Accountability
• Always Do Better, Always Be Better
• Do the Right Thing for Clients and MMM

Equal Opportunity Employer

Market My Market is an equal opportunity employer and does not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.