Hub Operations Program Manager — Market Access Lead

Valeris; North Carolina; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA- and FSA-eligible options

401(k) with match

Paid Time Off (PTO) and sick leave

Nine paid holidays + two floating days

Job summary

Valeris, a life sciences commercialization partner, seeks a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activity, supervise staff, and collaborate with internal and external stakeholders to meet contracted terms.

You will contribute to strategic planning, ensure SOP compliance, and travel as needed while delivering high-quality client reports and insights to drive program success.

Qualifications

• Bachelor's degree in a relevant discipline or equivalent work experience.
• 4–6 years in Reimbursement, Pharmaceutical Marketing, or Patient Services.
• Experience leading a team of Case Managers or similar roles.
• Experience reporting HUB metrics and trends to clients.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage program scope within contracted budget and SOPs.
• Maintain client relationships and build trust.
• Oversee day-to-day program operations and supervise staff.
• Drive performance through team and individual accountability.
• Monitor metrics and escalate issues jeopardizing delivery.
• Collaborate cross-functionally with stakeholders on operations.

Skills

Leadership

CRM software

Team management

Communication

Data analysis

Education

Bachelor's degree

Job description

Valeris, a life sciences commercialization partner, seeks a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activity, supervise staff, and collaborate with internal and external stakeholders to meet contracted terms.

You will contribute to strategic planning, ensure SOP compliance, and travel as needed while delivering high-quality client reports and insights to drive program success.