Market Access Program Manager - Life Sciences

Valeris; Jeffersonville (IN); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA/FSA options

401(k) match

PTO & sick leave

Nine holidays + two floating holidays

Career growth opportunities

Job summary

Valeris is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs, overseeing day-to-day activities and supervising the assigned staff. You will coordinate with internal teams and external customers to execute contracted work plans and drive program success.

You will manage budgets, monitor metrics, prepare client reports, and ensure adherence to SOPs and contracts.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4-6 years in reimbursement, pharmaceutical marketing, or patient services.
• Experience managing a team of Case Managers, Patient Service Representatives, or similar roles.
• Experience reporting on HUB metrics and communicating trends to clients.
• Demonstrated successful leadership experience.

Responsibilities

• Mobilize internal and external stakeholders with respect to program design, program improvements, and/or changes.
• Manage program(s) per the scope of work, program and SOPs within the contracted budget.
• Manage the client relationship, gaining trust and building rapport.
• Manage day-to-day activity of program operations, including supervision of staff.
• Prioritize and manage personal schedule as well as the schedules of others.
• Work cross-functionally with internal stakeholders for program operational responsibilities.
• Directly or through supervisors, drive assigned performance responsibilities of team and team members.
• Contribute to the analysis and writing of client reports and other deliverables.
• Monitor and report on program statistics and metrics used to measure performance.
• Present program data, information, and insight to internal and external customers on a regular basis.
• Escalate issues that threaten delivery of contracted standards.
• Travel as required for related meetings/conferences.
• Participate in interviewing and training employees.
• Provide feedback based on performance reviews and QA results.
• Assist with requirements identification, specifications development, and UAT as needed.
• Utilize Valeris’ values as the driving force behind team success.
• Ensure training deadlines and SOP adherence.
• Perform additional tasks or projects as assigned.

Skills

Leadership

Program management

Communication

Analytical thinking

CRM experience

Team management

Education

Bachelor's degree in a relevant discipline

Tools

CRM software

Job description

Valeris is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs, overseeing day-to-day activities and supervising the assigned staff. You will coordinate with internal teams and external customers to execute contracted work plans and drive program success.

You will manage budgets, monitor metrics, prepare client reports, and ensure adherence to SOPs and contracts.