Market Access Program Lead

Valeris, Inc.; North Carolina; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans with

Telehealth and EAP services

401(k) retirement with match

Paid Time Off and holidays

Job summary

Valeris, Inc. is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activities, supervise staff, and guide work plans aligned with contracts.

The role requires strong cross-functional collaboration and impactful reporting to clients and leadership. Based in a fast-growing life sciences environment, you will contribute to strategic planning, drive performance metrics, and ensure adherence to SOPs while

Qualifications

• Bachelor’s degree in relevant discipline or equivalent work experience.
• 4-6 years of experience in Reimbursement, Pharmaceutical Marketing or Patient Services.
• Experience managing a team of Case Managers, Patient Service Representatives, or similar role.
• Experience reporting on HUB metrics and communicating trends to clients.
• Demonstrated successful leadership experience.
• Excellent PC skills including Microsoft Office and Internet experience.
• Excellent verbal and written communication and presentation skills.
• Strong analytical and problem-solving skills.
• Strong technical aptitude and experience working in various CRM software platforms.

Responsibilities

• Manage program scope, budget, and SOPs.
• Maintain client relationships and trust.
• Oversee day-to-day program operations and staff.
• Drive team performance through supervision.
• Monitor program metrics and reporting.
• Escalate issues impacting delivery.
• Prioritize schedules for self and others.
• Collaborate with internal stakeholders.
• Contribute to client reports and deliverables.
• Present program data to clients regularly.
• Support process improvements with leadership.
• Participate in interviewing and training staff.

Skills

Team leadership

Verbal communication

Written communication

Analytical thinking

Problem solving

Education

Bachelor’s degree or equivalent

Tools

CRM software platforms

Microsoft Office

Job description

Valeris, Inc. is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activities, supervise staff, and guide work plans aligned with contracts.

The role requires strong cross-functional collaboration and impactful reporting to clients and leadership. Based in a fast-growing life sciences environment, you will contribute to strategic planning, drive performance metrics, and ensure adherence to SOPs while