Hub Operations Leader — Reimbursement Programs

CareMetx, LLC; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

CareMetx LLC is seeking an Operations Manager (HUB) to oversee a pharmaceutical hub reimbursement program. Under the direction of senior operations leadership, the role ensures contractual obligations are met, designs programs to motivate the team, and guides supervisors toward career progression.

The position requires strong people skills, attention to detail, and the ability to manage multiple tasks. It also involves extensive travel (60%), client collaboration, budgeting oversight, and

Qualifications

• 4+ years of experience in a reimbursement hub, specialty pharmacy, or related healthcare setting.
• 2+ years supervisory experience is required.

Responsibilities

• Oversee program administration and ensure contractual obligations are met.
• Design programs to promote high motivation among team members.
• Conduct performance reviews and reward positive behavior.
• Coach and develop supervisors for career progression.
• Provide day-to-day instructions and direct team members on responsibilities.
• Assist in hiring and termination processes.
• Develop Train the Trainer programs and disseminate SOPs.
• Monitor program quality and compliance with SOPs.

Skills

Interpersonal skills

Attention to detail

Effective communication

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

CareMetx LLC is seeking an Operations Manager (HUB) to oversee a pharmaceutical hub reimbursement program. Under the direction of senior operations leadership, the role ensures contractual obligations are met, designs programs to motivate the team, and guides supervisors toward career progression.

The position requires strong people skills, attention to detail, and the ability to manage multiple tasks. It also involves extensive travel (60%), client collaboration, budgeting oversight, and