HUB Operations Leader - Patient Access & Reimbursement

Caremetx-LL; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

CareMetx is seeking an experienced Senior Manager Hub Operations to lead a patient support and reimbursement program focused on injectable therapies. The role manages a team, ensures regulatory compliance, and provides clinical guidance to patients and staff.

A BSN with RN license is highly preferred, with leadership experience in hub or clinical operations valued. The Senior Manager will oversee training, performance reviews, budget planning, and cross-functional collaboration to align

Qualifications

• BSN degree required for this role.
• RN license strongly preferred and beneficial for clinical leadership.
• Proven supervisory/leadership experience in healthcare settings.
• Experience with injectable medications or reimbursement programs is a plus.
• Strong communication, problem-solving and client-management abilities.

Responsibilities

• Provide day-to-day leadership for supervisors and associates to ensure performance and growth.
• Design and implement workflows, training, and SOPs to meet quality standards.
• Conduct reviews, coach staff, and manage hiring/onboarding in the hub.
• Partner with leadership on budgeting, forecasting, and resource planning.
• Serve as clinical resource for patients and staff handling injections and training.
• Monitor adverse events and ensure regulatory compliance per SOPs.
• Maintain client relationships and communicate program performance to stakeholders.

Skills

BSN

RN license

Leadership

Healthcare experience

Communication

Problem-solving

Client management

Project management

Analytical thinking

Multi-tasking

Education

BSN

Tools

Microsoft Office

Job description

CareMetx is seeking an experienced Senior Manager Hub Operations to lead a patient support and reimbursement program focused on injectable therapies. The role manages a team, ensures regulatory compliance, and provides clinical guidance to patients and staff.

A BSN with RN license is highly preferred, with leadership experience in hub or clinical operations valued. The Senior Manager will oversee training, performance reviews, budget planning, and cross-functional collaboration to align