Hub Operations Admin Specialist: Customer & Data Support

FedEx; Fort Worth (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

FedEx Logistics in Fort Worth, TX seeks a part-time Operations Admin to provide clerical and administrative support across hub and station operations, including linehaul, QA and customer service. You will handle damaged and misaddressed packages and serve as the first point of contact for customers.

The role emphasizes timely processing, data entry, report generation, and assisting with audits. A strong attention to detail and ability to multitask in a fast-paced environment are essential.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; dock operations/distribution center exposure preferred.
• Proficient with typing, data entry and basic office software; able to navigate web-based applications.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Enter and review data in systems to support the functional area; compile data for regular and adhoc reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with Business Control Self Assessment (BCSA) audits by retrieving data and files for review.
• Support Linehaul and QA functions, including entry of IC settlements, DOT files, and tracking metrics.

Skills

Typing

Data entry

Microsoft Office

Web-based applications

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics in Fort Worth, TX seeks a part-time Operations Admin to provide clerical and administrative support across hub and station operations, including linehaul, QA and customer service. You will handle damaged and misaddressed packages and serve as the first point of contact for customers.

The role emphasizes timely processing, data entry, report generation, and assisting with audits. A strong attention to detail and ability to multitask in a fast-paced environment are essential.