Hub Operations Admin II — Data & Customer Support

Federal Express Corporation

Kernersville (NC)

On-site

USD 23,000 - 36,000

Full time

7 days ago

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Job summary

Federal Express Corporation is seeking a detail-oriented administrative professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle clerical tasks, data entry, and provide frontline support to resolve customer inquiries and ensure timely delivery.

The role requires a high school diploma and at least two years of related experience. Knowledge of Microsoft Office and strong time-management skills are essential for success in a

Qualifications

High School Diploma or GED required.
Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering telephone).
Reviews, researches and enters data in various systems to support respective functional area.
Compiles data and provides regular and adhoc reports to management.
Serves as frontline customer service to receive and resolve inquiries.
Researches missing packages and supports resolution of delivery issues.
Ensures timely log entries, tracks metrics, and prepares weekly reports for management.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Office software

Job description

The role requires a high school diploma and at least two years of related experience. Knowledge of Microsoft Office and strong time-management skills are essential for success in a

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