HSC - Solutions Center Manager

Motion; Salt Lake City (UT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation & holidays

Job summary

Motion is seeking a Manager, Solutions Center inSalt Lake City to lead the sales support team and enable strong customer service within the distribution network. Responsibilities include coaching staff, partnering with outside sales, analyzing inventory to boost turns, and aligning efforts to hit sales goals while maintaining safety and quality standards.

This role requires building processes and driving accountability across departments to deliver exceptional service and operations efficiency.

Qualifications

• Bachelor's degree plus 3–5 years related experience preferred.
• Proficient in Microsoft Office and able to train a team.
• Mechanical/technical aptitude and safety-conscious.
• Industrial sales experience is a plus.
• Bilingual English/Spanish is a plus.

Responsibilities

• Supervises, hires, trains, and disciplines the sales support team at the location.
• Assists in servicing customers through product knowledge and service.
• Hires, builds, trains, and evaluates the team; drives accountability.
• Works with outside sales to develop and grow the business.
• Analyzes inventory for opportunities to increase turns and sales.
• Prioritizes tasks, coordinates workflow, and shifts resources to support customers.
• Identifies training needs and coordinates as necessary.
• Sets goals and tracks measures across the team.
• Maintains audit and inventory performance at location.
• Monitors opportunities to improve financial performance and safety.

Skills

Microsoft Office proficiency

Team leadership

Deadline-driven

Mechanical aptitude

Industrial sales experience

Strong work ethic

Hoses and thread configurations

Epicore P21 experience

Hydraulic knowledge

Bilingual English/Spanish

Education

Bachelor's degree

Tools

Epicore P21

Job description

**Manager, Solutions Center****SUMMARY:**Under general supervision, the Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.**JOB DUTIES*** Supervises, hires, trains, and disciplines the sales support team with the location.* Assists in servicing customers through familiarity and knowledge of products.* Ensures customer service is a focal point of every interaction.* Hires, builds, trains, and evaluates the team, as well as driving accountability.* Works closely with the outside sales group to develop and grow the business.* Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow.* Analyzes inventory for opportunities to increase turns and grow sales.* Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers.* Identifies training needs of the team and coordinate as necessary.* Sets goals and tracks measures across the team.* Maintains audit and inventory performance at location.* Monitors and identifies opportunities to improve financial performance.* Implements and ensures all safety guidelines are followed.* Maintains key relationships with other internal managers.* Performs other duties as assigned.**EDUCATION & EXPERIENCE**Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Proficient in Microsoft Office.* Ability to train and effectively build a team.* Meet deadlines and manage time effectively.* Mechanical/technical aptitude.* Industrial sales experience a plus.* Exemplary work ethic and decision-making ability.* Knowledge of different hoses and thread configurations a plus.* Epicore P21 experience.* Basic hydraulic knowledge a plus.* Bilingual (English/Spanish) a plus.**PHYSICAL DEMANDS:****LICENSES & CERTIFICATIONS:** None required.**SUPERVISORY RESPONSIBILITY:*** 0-5 Direct Reports* 5-10 Direct Reports**BUDGET RESPONSIBILITY:** No**COMPANY INFORMATION:** Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.**DISCLAIMER:** This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.