HRIS Shared Services Specialist – PeopleSoft Expert

10100 Children's Hospital; United States; On-site; USD 58,000 - 97,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Job summary

Children’s National Hospital in Silver Spring, MD is seeking an HR Shared Services Specialist to be the primary contact for PeopleSoft HR transaction issues, applying expert knowledge to monitor data quality and optimize processes. The role supports cross-functional teams, drives improvements, and trains others to ensure a positive customer experience.

The position requires a Bachelor's degree and at least 5 years of related experience, with a focus on data integrity, analytical skills, and

Qualifications

• Bachelor's Degree is required.
• Minimum 5 years related experience.

Responsibilities

• Serve as SME for HRIS (PeopleSoft HR) transactions and guide staff to ensure accurate HR data.
• Monitor HR Shared Services inbox and maintain service level agreements.
• Audit HRIS data accuracy and collaborate with Payroll/HR to resolve data issues.
• Develop reports and dashboards to improve operational outcomes.
• Mentor junior staff and lead process improvements within HRIS calls center.

Skills

Attention to detail

Self-motivated

Positive attitude

Diplomacy

Independent research

Problem solving

Time management

Education

Bachelor's Degree

Job description

Children’s National Hospital in Silver Spring, MD is seeking an HR Shared Services Specialist to be the primary contact for PeopleSoft HR transaction issues, applying expert knowledge to monitor data quality and optimize processes. The role supports cross-functional teams, drives improvements, and trains others to ensure a positive customer experience.

The position requires a Bachelor's degree and at least 5 years of related experience, with a focus on data integrity, analytical skills, and