HRIS Director

Delta System & Software, Inc.; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Delta System & Software, Inc. is seeking an HRIS professional to oversee and maintain internal HR information systems, collaborating with leadership to identify improvements and ensure data integrity across HRIS and databases.

The role includes documenting processes, providing technical support, managing access and system operations, and developing reports for executives and HR staff. You will work with payroll and other stakeholders to enhance HR services.

Responsibilities

• Oversees and maintains optimal function of HRIS systems.
• Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to HRIS and databases.
• Documents processes and results while providing technical support and guidance to HR employees; maintain HRIS system tables.
• Manages permissions, access, personalization, and system operations for HR services users; maintain data integrity by running queries and analyzing data.
• Writes, maintains and supports reports or queries using reporting tools; assembles complex data reports for executives and HR staff.
• Leads/manages HR Analyst to ensure compliance and internal customer service is met.
• Provides support for HRIS including researching and resolving problems, performing scheduled activities, and recommending solutions.
• Identifies risk and recommends process changes to improve HR service delivery.
• Acts as liaison with third parties and stakeholders (e.g. payroll).
• Develops project plans and monitors HRIS initiatives; may provide overall project management for HR initiatives.
• Develops user procedures, guidelines and documentation; trains clients on new processes and functionality.
• Maintains awareness of HRIS trends and continuously increases HR knowledge and HRIS tools knowledge.

Job description

• Oversees and maintains optimal function of the organizations internal HR information services systems. Assist in the review, testing and implementation of HRIS system upgrades or patches.
• Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.
• Document process and results while providing technical support and guidance to HR employees; maintain HRIS system tables.
• Manages permissions, access, personalization, and similar system operations and settings for HR services users. Help maintain data integrity in systems by running queries and analyzing data.
• Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Compiles or assists with acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.
• Leads/manages HR Analyst to ensure compliance and internal customer service is met.
• Provide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Identify risk and recommend changes to processes/customer service improvements, innovative solutions, policy changes, which improve the delivery of HR services to the organization.
• Serve as a key liaison with third parties and other stakeholders (e.g. payroll).
• Develop project plans and monitor progress of HRIS initiatives. May provide overall project management for a given HR initiative and manage other resources.
• Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge.