HRIS Specialist (CONTRACT)

Segula Technologies; Herndon (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

Segula Technologies is seeking an HRIS Specialist to lead and optimize HR systems including Workday and ServiceNow, while driving data integrity and reporting across North America. The role encompasses HR data governance, analytics, and system enhancements to support HR operations and audits.

The candidate will collaborate with HR operations, IT, and business leaders to implement HRIS improvements, manage releases, and ensure regulatory compliance across federal and state requirements.

Qualifications

• Experience implementing and supporting HRIS solutions across multiple modules.
• Strong analytical skills and data accuracy for HR reporting.
• Knowledge of data security and privacy regulations.
• Ability to partner with HR and IT across regions.

Responsibilities

• Oversee and maintain optimal function of HR systems, incl. administration, development, maintenance and upgrades to applications, systems and modules.
• Facilitate the transformation of our HRIS roadmap onto Workday and ServiceNow and additional new HRIS technologies.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions.
• Design, customize, configure and test HR processes.
• Proactively identify and propose business process and/or systems enhancements
• Provide support through reporting and technical expertise for internal/external audits
• Ensure HRIS system compliance with federal and state regulations, data security and privacy requirements
• Serve as a strategic partner and Subject Matter Expert representing company’s interests with HRIS suppliers, vendors and service providers.
• Evaluate new software versions, enhancements and plans for upgrades, assist in review and management of Workday releases, train others, as needed
• Work with SMEs, technical teams, and business process owners to research and evaluate alternatives, citing evidence in support of and making recommendations
• Manage and diagnose issues through ticket management and on-call support + Understand the details of Workday system and educate end users on best practices
• Build reports to meet requests of the HR organization, Senior Leadership and Managers, identifying opportunities for automation and efficiencies along the way
• Proactively apply analytical and research skills to monitor trends and elevate issues
• Assist on the design, support and coordinate the development of business relevant analytics and processes; includes researching industry best practices, benchmarks and tools to incorporate into analytics practices
• Support HRBP’s by fielding questions about the HR tools
• Maintain HR databases, audit data, and propose business process improvements and automation
• Maintain the organizational management structure to ensure the hierarchy is accurate and reflects up-to-date information for positions, reporting relationships, compensation data, cost centers, EEO reporting, worker’s compensation, Global HR reporting, and alignment.
• Assist in ensuring data audits, integrity, testing of system changes, report writing/running/scheduling, and analyzing data flows for process improvement opportunities
• Account management for products that could include HCM, Compensation, Benefits, Absence Management, Time Management, Payroll and ServiceNow across North America
• Communicate with internal customers to understand their needs, design compelling solutions, meet project deadlines and prioritize projects
• Resolve complaints and preventing additional issues by addressing process improvements
• Work with CoEs to translate business needs into projects, including prioritization, scheduling and resource planning.
• Identify Industry trends.
• Act as HR Lead for in-progress HRIS system implementation, including security administration, management of cross-functional dependencies between stakeholders and system optimization post go-live

Skills

HRIS systems

Workday

ServiceNow

Data analysis

HR data governance

Tools

Workday

ServiceNow

Reporting tools

Job description

HRIS Specialist - HCM, Compensation, Absence Management, Time Management, Payroll and Benefits specialist: 50%

• Oversee and maintain optimal function of the HR systems, incl. administration, development, maintenance and upgrades to applications, systems and modules.
• Facilitate the transformation of our HRIS roadmap onto Workday and ServiceNow and additional new HRIS technologies.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions.
• Design, customize, configure and test HR processes.
• Proactively identify and propose business process and/or systems enhancements
• Provide support through reporting and technical expertise for internal/external audits
• Ensure HRIS system compliance with federal and state regulations, data security and privacy requirements
• Serve as a strategic partner and Subject Matter Expert representing company’s interests with HRIS suppliers, vendors and service providers.
• Evaluate new software versions, enhancements and plans for upgrades, assist in review and management of Workday releases, train others, as needed
• Work with SMEs, technical teams, and business process owners to research and evaluate alternatives, citing evidence in support of and making recommendations
• Manage and diagnose issues through ticket management and on-call support + Understand the details of Workday system and educate end users on best practices

HR Data and Reporting:10%

• Build reports to meet requests of the HR organization, Senior Leadership and Managers, identifying opportunities for automation and efficiencies along the way
• Proactively apply analytical and research skills to monitor trends and elevate issues
• Assist on the design, support and coordinate the development of business relevant analytics and processes; includes researching industry best practices, benchmarks and tools to incorporate into analytics practices
• Support HRBP’s by fielding questions about the HR tools

• Maintain HR databases, audit data, and propose business process improvements and automation
• Maintain the organizational management structure to ensure the hierarchy is accurate and reflects up-to-date information for positions, reporting relationships, compensation data, cost centers, EEO reporting, worker’s compensation, Global HR reporting, and alignment.
• Assist in ensuring data audits, integrity, testing of system changes, report writing/running/scheduling, and analyzing data flows for process improvement opportunities

Project and Account Management:20%

• Account management for products that could include HCM, Compensation, Benefits, Absence Management, Time Management, Payroll and ServiceNow across North America
• Communicate with internal customers to understand their needs, design compelling solutions, meet project deadlines and prioritize projects
• Resolve complaints and preventing additional issues by addressing process improvements
• Work with CoEs to translate business needs into projects, including prioritization, scheduling and resource planning.
• Identify Industry trends.
• Act as HR Lead for in-progress HRIS system implementation, including security administration, management of cross-functional dependencies between stakeholders and system optimization post go-live

Support/Collaboration: 20 %

• Partner with HR operations, Information Technology, Compensation, Managers, and Global Data Governance teams to manage and improve the HR data quality
• Work with the team to prioritize work and establish strong partnership with IT to ensure clear governance in how value is delivered to the end users.
• Support upgrades, testing, and new integrations, and other projects as assigned
• Participate in quality assurance reviews and quality control monitoring efforts
• Creates HR documentation for reporting and other HR processes
• Collaborate with HR/HRIS team members to ensure system usage consistency across regions
• Support employees and field questions and provide the appropriate