HR Vendor Relations Manager

Johnson & Johnson Innovative Medicine; Florida; On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson & Johnson is seeking a Manager, 3rd Party Vendor Relationships to oversee the delivery of services from external HR vendors across multiple U.S. locations and countries.

The role involves coordinating SLAs, governance, and performance reporting to ensure alignment with corporate standards. This position is posted for multiple locations including Raynham, MA; West Chester, PA; Raritan, NJ; Palm Beach Gardens, FL; Warsaw, IN and Colombia, with a unified submission process.

Responsibilities

• Oversee service delivery from third-party HR vendors, ensuring alignment with organizational standards and policies
• Develop, implement, and manage service level agreements (SLAs) across financial, operational, and quality metrics
• Monitor vendor performance through data analysis, reporting, and performance metrics to ensure contractual obligations are met

Job description

Johnson & Johnson is seeking a Manager, 3rd Party Vendor Relationships to oversee the delivery of services from external HR vendors across multiple U.S. locations and countries.

The role involves coordinating SLAs, governance, and performance reporting to ensure alignment with corporate standards. This position is posted for multiple locations including Raynham, MA; West Chester, PA; Raritan, NJ; Palm Beach Gardens, FL; Warsaw, IN and Colombia, with a unified submission process.