HR Tech & Analytics Coordinator

Nyc-Administration-For-Children; New York (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

The New York City Administration for Children’s Services (ACS) is seeking a qualified HR Technology Coordinator to support the Workforce Analytics team. You will coordinate HR tech rollouts, manage UAT, and build user-friendly dashboards that translate data into actionable workforce insights.

Work involves collaboration with HR, IT, and external vendors to deliver timely, usable analytics solutions that enhance HR processes and compliance. Residency requirements apply.

Qualifications

• 1) A baccalaureate degree from an accredited college and two years of experience in community work or related duties; or
• 2) High school graduation or equivalent and six years of related experience; or
• 3) Education/experience equivalent to 1 or 2 above.
• However, you must have at least one year of experience as described in item 1.

Responsibilities

• Serve as a liaison between HR, IT, and external software vendors for HR tech rollouts, integrations, and upgrades.
• Coordinate HR technology projects: establish timelines, milestones, resource allocation, and stakeholder coordination.
• Investigate workforce questions using interviews, benchmarking, literature reviews, and cross-unit collaboration.
• Apply human-centered research to identify root causes and analytical opportunities beyond quantitative data.
• Synthesize qualitative and quantitative findings into actionable insights and recommendations.
• Inform future analytics, processes, and workforce strategies focusing on usability and impact.
• Draft, audit, and update BRDs and workflows to align with HR processes.
• Define UAT strategy and coordinate testing to ensure smooth go-lives.
• Conduct usability testing with stakeholders to ensure system requirements are met.
• Design, build, maintain, and distribute dashboards for HR systems and analytics catalog.
• Maintain Workforce Analytics knowledge base and cross-team documents.

Skills

Communication skills

Attention to detail

Time management

Education

Baccalaureate degree

High school diploma or equivalent

Tools

Figma

Miro

Qualtrics

SharePoint

Power BI

Power Automate

Trello

Canva

Microsoft Office

Job description

The New York City Administration for Children’s Services (ACS) is seeking a qualified HR Technology Coordinator to support the Workforce Analytics team. You will coordinate HR tech rollouts, manage UAT, and build user-friendly dashboards that translate data into actionable workforce insights.

Work involves collaboration with HR, IT, and external vendors to deliver timely, usable analytics solutions that enhance HR processes and compliance. Residency requirements apply.