HR Systems Tech Analyst II — Optimize HR Platforms

The Friedkin Group; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plans

Generous paid leave

Wellness programs

Job summary

The Friedkin Group in Houston, TX is seeking an HR Operations Technical Analyst II to configure and maintain HR platforms such as Timekeeping, HRIS, ATS, and LMS, turning business needs into clear requirements and working with vendors to deliver fixes.

You will own system questions, drive improvements, maintain data integrity, build reports, and train HR teams, while collaborating with IT and business partners to enable efficient HR operations.

Qualifications

• Bachelor's Degree required.
• 3–4 years HR systems or related tech experience required.
• Hands-on configuration in at least one enterprise HR platform preferred.
• Experience managing vendor support cases preferred.
• Ability to translate business needs into clear requirements and analyses.
• Strong Excel, reporting, documentation and training skills.

Responsibilities

• Act as SME for HR platforms: Timekeeping, HRIS, ATS, LMS.
• Configure and maintain system settings, workflows, security roles, and processes.
• Review vendor releases and coordinate testing and communication.
• Perform periodic maintenance, audits, and data validation.
• Own HR system questions through resolution with SLA targets.
• Develop and maintain SOPs, process maps, and knowledge base articles.
• Create and run reports and queries for recurring needs.
• Collaborate with HR, IT, and business partners on improvements.

Skills

HR system config

Vendor management

Excel advanced

Reporting

Documentation & SOPs

Communication

Confidentiality

Teamwork

Education

Bachelor's Degree

Tools

HRIS

Timekeeping

ATS

LMS

Job description

The Friedkin Group in Houston, TX is seeking an HR Operations Technical Analyst II to configure and maintain HR platforms such as Timekeeping, HRIS, ATS, and LMS, turning business needs into clear requirements and working with vendors to deliver fixes.

You will own system questions, drive improvements, maintain data integrity, build reports, and train HR teams, while collaborating with IT and business partners to enable efficient HR operations.