HR Systems Advisor | 2nd Shift in Monroe

Tyson Foods; Monroe, Northern (NC, KY); Hybrid; USD 40,000 - 64,000; Full time

Job summary

Tyson Foods in Monroe, NC is seeking an HR Support Specialist to provide process and transactional support for HR systems, serving as the first point of contact via ServiceNow, chat, and phone. This role handles high-volume walk-in and remote inquiries, with a focus on data updates and system navigation.

Responsibilities include LOA support, accurate data entry, and timely responses while collaborating with the People Operations team to meet SLAs and KPIs in a fast-paced environment.

Qualifications

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience: 2+ years relevant customer support role and data entry experience.
• Computer Skills: Proficient in Excel, Word, PowerPoint; HR systems knowledge considered a plus.

Responsibilities

• Provides basic navigation support for routine HR correspondence and processes.
• Updates key master data and assists with HR system tasks.
• Collaborates with People Operations to meet service level targets and KPIs.

Skills

Customer support

MS Excel

MS Word

PowerPoint

Communication

Analytical

Teamwork

Education

Bachelor's degree

Tools

SAP

Workday

Job description

Tyson Foods in Monroe, NC is seeking an HR Support Specialist to provide process and transactional support for HR systems, serving as the first point of contact via ServiceNow, chat, and phone. This role handles high-volume walk-in and remote inquiries, with a focus on data updates and system navigation.

Responsibilities include LOA support, accurate data entry, and timely responses while collaborating with the People Operations team to meet SLAs and KPIs in a fast-paced environment.