HR Services Specialist — Onboarding & Payroll Support

Danfoss; Ames (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mentoring & training

Global opportunities

Flexible work-life balance

Job summary

Danfoss is seeking an HR Services Coordinator in Ames, IA to support onboarding, payroll administration, and offboarding with a focus on accurate data handling and employee experience.

You will collaborate with Site and Regional HR teams, manage HR ServiceHub tickets, and contribute to knowledge management to streamline HR processes. English is mandatory; Spanish/Portuguese skills are a plus for a diverse workforce.

Qualifications

• Experience in Human Resources.
• Bachelor's or Associate degree in HR, Business Admin or related field.
• Proficiency with HR service tools (e.g., HR ServiceHub) and eagerness to learn.

Responsibilities

• Lead resolution of incoming HR service tickets and ensure accurate payroll data input.
• Provide exceptional customer experience to employees and managers; troubleshoot issues and deliver HR solutions.
• Collaborate with HR teams to meet SLA timeframes and update knowledge articles for the supported region.
• Develop and implement HR knowledge articles; review feedback to improve site content.

Skills

Strong communication

English proficiency

Spanish/Portuguese (optional)

Education

Associate's or Bachelor's in HR or related field

Tools

HR ServiceHub

Job description

Danfoss is seeking an HR Services Coordinator in Ames, IA to support onboarding, payroll administration, and offboarding with a focus on accurate data handling and employee experience.

You will collaborate with Site and Regional HR teams, manage HR ServiceHub tickets, and contribute to knowledge management to streamline HR processes. English is mandatory; Spanish/Portuguese skills are a plus for a diverse workforce.