HR Coordinator - HR Services

Danfoss GmbH; Van Wert (OH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Mentoring and training

Access to global opportunities

Flexible work options

Well-being programs

Job summary

Danfoss is seeking an HR Services Coordinator to provide end-to-end transactional HR support for onboarding, payroll, and offboarding. You will ensure timely responses, maintain knowledge articles, and collaborate with Site and Regional HR teams to keep HR processes efficient and inclusive.

Qualifications include experience in HR, a relevant degree, and strong English communication; Spanish/Portuguese skills are a plus for supporting a diverse workforce.

Qualifications

• Experience in Human Resources and a relevant degree or equivalent.
• Proficiency with HR service tools such as HR ServiceHub and willingness to learn.
• Excellent English communication and professional discretion.

Responsibilities

• Lead the resolution of incoming HR Service tickets and ensure accurate payroll data input.
• Support employees and managers with HR inquiries and deliver HR solutions.
• Collaborate with cross-functional HR teams to meet SLA timeframes.
• Develop and update HR knowledge articles for supported regions.
• Continuously learn and share knowledge to improve internal sites and processes.

Skills

HR ServiceHub

Customer service

HR knowledge management

Education

Associate’s or Bachelor’s degree in HR/Business Administration

Tools

HR ServiceHub

Job description

Job Location: Van Wert ,OH, US, Ames, IA, US

Employment Type: Full Time

Segment: Group Functions CEO

Job Category: Human Resources

Work Location Type: On-site

HR Coordinator - HR Services

Req ID: 51028 Job Location: Van Wert ,OH, US, Ames, IA, US Employment Type: Full Time Segment: Group Functions CEO Job Category: Human Resources Work Location Type: On-site Job Description

The Impact You'll Make

As our HR Services Coordinator, you’ll play a key role in providing an excellent, end-to-end customer experience for our Danfoss workforce, supporting critical HR areas ranging from onboarding and career development to payroll administration and offboarding.

At Danfoss, we are deeply committed to your continuous learning, career growth, overall well-being, and fostering a culture of inclusion.

Your impact? You will act as the pivotal point of transactional HR support, ensuring employees and leaders have easy access to searchable, relevant information and timely resolutions to their inquiries. Because of your work, our internal teams will experience seamless HR processes, allowing them to focus on what they do best.

You’ll collaborate with Site and Regional HR teams and take ownership of HR ServiceHub tickets, payroll data inputs, and Knowledge Management processes, helping us move toward a more efficient and inclusive future.

What You’ll Be Doing

• Lead the resolution of incoming HR Service tickets, ensuring accurate and timely data input into payroll systems for earnings, deductions, and job change workflows.

• Support Danfoss employees and managers by providing an exceptional customer experience, troubleshooting issues, and thinking outside the box to deliver accurate HR solutions.

• Collaborate with cross-functional HR Service Team Members and Regional HR to ensure all Service Level Agreement (SLA) timeframes are consistently met.

• Use your skills in knowledge management and solution design to identify, develop, and implement new HR knowledge articles relevant to your supported region.

• Continuously learn and share knowledge by reviewing user feedback and updating site content to enhance how we operate and serve our internal customers.

What We're Looking For

• Relevant Experience in Human Resources, ideally supported by an Associate’s or Bachelor’s degree in HR, Business Administration, or a related field.

• Proficiency in HR service tools (such as HR ServiceHub) and an eagerness to learn and actively participate in your own career development.

• Ability to work well in a fast-paced, ever-changing environment while maintaining a high level of professionalism, discretion, and an employee-focused attitude.

• Strong communication skills in English (mandatory), with desired proficiency in Spanish and/or Portuguese to effectively support our diverse, cross-cultural workforce.

• A mindset of proactive problem-solving, delivery excellence, and resourcefulness, bringing positive energy and a genuine passion for working with people.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.