HR Service Specialist - Frontline & Onboarding

Sentara Health; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Educational assistance

Job summary

Sentara Health is seeking a Human Resources Representative in Philadelphia to serve as front-line support for colleagues, offering real-time, accurate responses on HR policies and processes. You will assist onboarding/offboarding, support HR cycles, and ensure accurate HR transactions with professional service levels.

The role requires at least 1 year of administrative or customer service experience, familiarity with Workday, and outstanding communication skills.

Qualifications

• Minimum 1 year administrative or customer service experience.
• Workday experience preferred.
• Excellent customer service and communication skills.
• Understanding of confidentiality, communication and customer service.

Responsibilities

• Provide front-line HR responses to inquiries on policies, procedures and processes.
• Assist with onboarding and offboarding processes and HR cyclical tasks.
• Collaborate with HR team to ensure accurate processing of employee transactions.
• Maintain documentation and records for HR-related cases.

Skills

Administrative experience

Customer service

Workday

Communication skills

Confidentiality

HR experience

Education

High School Diploma or equivalent

Job description

Sentara Health is seeking a Human Resources Representative in Philadelphia to serve as front-line support for colleagues, offering real-time, accurate responses on HR policies and processes. You will assist onboarding/offboarding, support HR cycles, and ensure accurate HR transactions with professional service levels.

The role requires at least 1 year of administrative or customer service experience, familiarity with Workday, and outstanding communication skills.