HR Service Center Specialist - Confidential Support

CBRE HV; Nebraska; Sur place; USD 47 000 - 59 000; Plein temps

Résumé du poste

CBRE HV is seeking an HR Service Center Associate to be a focal point for confidential People Service Center inquiries within the People Strategy and Operations function. You will support the design and execution of HR programs and policies.

You will handle inquiries, manage sensitive cases, build relationships with internal teams, and contribute to training materials. Strong MS Office skills and precise data analysis will help you improve processes and service delivery.

Qualifications

• Authorized to work in the United States without the need for visa sponsorship now or in the future.
• High School Diploma or GED with 3-4 years of related experience.
• Proficient with MS Office applications (Word, Excel, Outlook).
• Strong organizational skills and ability to communicate clearly.

Responsabilités

• Provide excellent customer service for People Service Center inquiries with minimal supervision.
• Manage confidential and visible cases and resolve them accurately and timely.
• Build relationships and collaborate with other teams to meet objectives and avoid ticket escalations.
• Maintain up-to-date knowledge of People policies and internal procedures.
• Assist with creating training materials and reference guides for People policies.
• Gather and analyze data to identify and address complex problems with little precedent.
• Support your team and related groups to improve efficiency and effectiveness.
• Suggest process improvements to enhance team performance.

Connaissances

Customer service

Data analysis

Microsoft Office

Organizational skills

Advanced math

Formation

High School Diploma

Outils

Word

Excel

Outlook

Description du poste

CBRE HV is seeking an HR Service Center Associate to be a focal point for confidential People Service Center inquiries within the People Strategy and Operations function. You will support the design and execution of HR programs and policies.

You will handle inquiries, manage sensitive cases, build relationships with internal teams, and contribute to training materials. Strong MS Office skills and precise data analysis will help you improve processes and service delivery.