Associate HRBP/ER

Confidential; Minnesota; On-site; USD 65,000 - 90,000; Full time

Job summary

Confidential is seeking an Associate HRBP to serve as a dedicated partner to Operations, Facilities, IT, and Finance, delivering high-touch people services across the employee lifecycle.

You will lead onboarding/offboarding, manage workspace and asset readiness, and provide proactive support for accommodations, compliance, and performance initiatives in a fast-paced, high-volume environment.

Qualifications

• 2–4 years as HR generalist in a high-volume setting.
• Excellent written and verbal communication; partner with leaders.
• Bachelor’s degree in HR or related field; SHRM/PHR or similar certification a plus.

Responsibilities

• Serve as the first point of contact for employees and coordinate HR Shared Services transactions (hires, terminations, transfers, compensation).
• Improve onboarding/offboarding with checklists, policy acknowledgments, benefits enrollment, equipment returns, and compliance training.
• Collaborate with Recruiting and Finance to review staffing reports and reconcile headcount, turnover, and attendance.
• Partner with leadership to resolve employment matters, including performance issues and investigations, and support company-wide HR activities.
• Assist with processing employment transactions and answering policy questions; manage ADA/FMLA accommodations as needed.
• Coordinate with IT on seating and asset management; support organization-wide projects and events.

Skills

HR Generalist

Communication

Process Improvement

Google Workspace

Interpersonal Skills

Education

Bachelor's in HR or related field

Tools

Google Workspace

Job description

As the Associate HRBP (Employee Relations), you will serve as a dedicated partner to Operations, Facilities, IT, and Finance—delivering high-touch, customer-centric people services across the entire employee lifecycle. In our fast-paced, high-volume environment, you’ll orchestrate seamless onboarding and offboarding experiences, manage workspace and asset readiness, and provide proactive support for accommodations, compliance, and performance initiatives. Your work prevents small issues from becoming big ones and ensures our people have what they need to perform at their best.

Key Responsibilities:

HR Shared Services

• Serve as the first point of contact for employees and partner with HR Shared Services to submit all people transactions for processing using the correct system processes (hires, terminations, transfers, compensation, etc.).
• Improve the onboarding/offboarding process by using checklists and ensuring timely completion of policy acknowledgments, benefits enrollment, equipment returns, annual compliance training, etc.
• Partner with Recruiting and Finance to review and create regular staffing reports to help reconcile headcount, turnover, and attendance.

Employee Relations & Accommodations

• Work in partnership with leadership to resolve various employment matters, including performance management issues and employee complaints/investigations, as well as the implementation of company-wide people activities (hiring, training, employee surveys, performance reviews, goal setting, policy changes, etc.).
• Partner with Recruiting and HR as needed to assist with processing employment transactions (hires, transfers, equity adjustments, promotions, etc.).
• Serve as the first point of contact for employee complaints, policy questions, and ADA/FMLA or other accommodation requests.
• Partner with leaders and HR to investigate concerns, recommend risk-mitigation strategies, and document outcomes.
• Track performance management cases and follow through on corrective action plans and follow-ups.

Office Coordination & Communications

• Collaborate with IT to manage seating charts and asset collection for new hires and departing employees.
• Assist and support leadership in organization-wide projects (e.g., All-Hands events) as needed.
• Assist with additional tasks as needed.

Qualifications:

• 2–4 years of HR generalist experience; 6+ years overall HR experience, ideally supporting a call‑center or high-volume environment.
• Excellent written and verbal communication skills; proven ability to partner with leaders and employees.
• Proactive, solutions‑oriented mindset and a commitment to continuous process improvement.
• Strong problem‑solving skills and the ability to manage competing priorities with urgency.
• Bachelor’s degree in HR or a related field preferred; PHR/SPHR or SHRM-CP/SCP certification a plus.
• Strong computer skills and familiarity with Google Workspace products.
• Strong interpersonal skills with a high level of professionalism and integrity.
• Exceptional organizational skills and attention to detail.