HR Service Center Pro: Employee Experience & Compliance

Clarks; Needham (MA); On-site; USD 58,000 - 72,000; Full time

Job summary

Clarks is seeking an HR Service Center Specialist to deliver professional administrative support across HR lifecycle events for Retail and Corporate staff. You will handle data accuracy, reporting, and respond to HR queries while maintaining confidentiality and high service standards.

The role emphasizes collaboration across HR, documentation management (I-9, work authorization, visa), and process improvements to ensure compliant, efficient HR operations.

Qualifications

• Bachelor's degree or relevant experience in HR.
• Strong communication and customer service skills.
• Excellent Excel and Word skills.
• Ability to maintain confidentiality.
• Interest in a career in HR with problem-solving mindset.

Responsibilities

• Provide professional administrative service for HR and lifecycle events.
• Support HR team with data accuracy and reporting.
• Respond to HR queries via email and internal channels.
• Maintain HR systems and documentation (I-9, work authorization, visa).
• Assist with unemployment process and liaise with outside vendors.
• Act as brand ambassador when interacting with external providers.

Skills

Problem solving

Teamwork

HR interest

Communication

Excel

Word

Confidentiality

Education

Bachelor's degree or relevant experience

Tools

Excel

Microsoft Word

SAP PO

Job description

Clarks is seeking an HR Service Center Specialist to deliver professional administrative support across HR lifecycle events for Retail and Corporate staff. You will handle data accuracy, reporting, and respond to HR queries while maintaining confidentiality and high service standards.

The role emphasizes collaboration across HR, documentation management (I-9, work authorization, visa), and process improvements to ensure compliant, efficient HR operations.