HR & Recruitment Coordinator — People-First Growth

Dunkin' Donuts; Ocean City (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Pay: $60,000–$65,000 per year (full‑t

Career development and growth

Training and ongoing development

Employee discount

Paid Time Off

Healthcare

eligibility requirements

Job summary

Franchise Management Services, the largest Dunkin’ franchise organization in the Delaware and Maryland area, has an immediate opening for an HR Coordinator/Recruiter at its Ocean City, MD headquarters.

The role handles full life-cycle recruiting, ATS management, onboarding, and compliance; requires 2+ years HR experience or a degree, proficiency with MS Office, and strong communication.

Qualifications

• High School Diploma and minimum of 2 years of HR experience is required; or a Bachelor's degree in Human Resources Management, or a related field and at least 1 year of HR experience.
• Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and zoom is required.
• Experience with social media recruiting
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Ability to successfully manage multiple tasks and meet deadlines while maintaining accuracy, attention to details, and adherence to company policies and procedures.
• Excellent verbal and written communication skills required.
• Creative thinking with some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Responsibilities

• Assist with full-life cycle recruiting such as, sourcing, pre-screening applicants, scheduling interviews, and maintaining multiple Applicant Tracking Systems
• Must have working knowledge of labor and employment laws
• Ability to manage multiple tasks and meet deadlines
• Ability to handle a high volume, multi-location recruiting load
• Coordinate postings of open positions
• Conduct initial phone/virtual interviews of candidates to obtain information on work history, education, training, job skills, and salary requirements. Provide information about Franchise Management Services Inc., benefits, and job opportunities.
• Handle sensitive and confidential information appropriately
• Match applicants with positions and locations based on their experience, skills, work schedule availability, and location preference. Our network operates locations on the Eastern Shore and in the Baltimore-Annapolis area. Schedule applicants for interviews based on the hiring manager availability.
• Provide great candidate experience throughout the application and interview process; promptly communicate with candidates.
• Participate in various recruiting events such as job fairs, campus recruiting, open interview events at locations, and other recruiting events.
• Initiate and provide help with onboarding processes
• Assist with the pre-employment appointments (e.g., making copies/scanning of documents, verifying documents, running driving records & background checks, etc.).
• Review background check results and obtain explanation from applicants
• Assists the HR Department in the daily administration of various HR projects
• Other duties as assigned.

Skills

Recruiting

Applicant tracking

Labor laws

Time management

Interpersonal skills

Education

High school diploma or GED

HR degree or related field

Tools

Microsoft Excel

PowerPoint

Outlook

Zoom

Applicant Tracking Systems (ATS)

Job description

Franchise Management Services, the largest Dunkin’ franchise organization in the Delaware and Maryland area, has an immediate opening for an HR Coordinator/Recruiter at its Ocean City, MD headquarters.

The role handles full life-cycle recruiting, ATS management, onboarding, and compliance; requires 2+ years HR experience or a degree, proficiency with MS Office, and strong communication.