HR Coordinator/Recruiter

Dunkin'; Ocean City (MD); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Pay: $60,000–$65,000 per year

Remote work opportunities

Healthcare

Paid Time Off

Employee discount

Career development

Training and development

Job summary

Franchise Management Services is seeking an HR Coordinator/Recruiter to manage full-cycle recruitment and daily HR tasks for its Dunkin’ franchise network in the Delaware and Maryland area.

The role requires a people-first mindset, strong communication skills, and the ability to handle high-volume, multi-location recruiting with a focus on onboarding and compliance. Remote-friendly and in-office flexibility are available for this position.

Qualifications

• High School Diploma and minimum of 2 years HR experience, or a Bachelor's degree with at least 1 year HR experience.
• Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Zoom.
• Experience with social media recruiting.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to handle sensitive information.
• Ability to manage multiple tasks and meet deadlines while ensuring accuracy.

Responsibilities

• Assist with full-life cycle recruiting (sourcing, pre-screening, scheduling interviews).
• Must have working knowledge of labor and employment laws.
• Coordinate postings of open positions and conduct initial phone/virtual interviews.
• Provide information about Franchise Management Services Inc., benefits, and job opportunities.
• Review background check results and obtain explanation from applicants.
• Assists the HR Department in the daily administration of various HR projects.

Skills

People-first mindset

Recruiting experience

Time management

Technology & analytics

Applicant tracking systems

Education

High School Diploma

Bachelor's degree in HR or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Zoom

Job description

Franchise Management Services, the largest Dunkin’ franchise organizations in the Delaware and Maryland area, has an immediate opening for an HR Coordinator/Recruiter.

We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you

To keep our amazing team running, you will be offered a bunch of perks

• Pay: $60,000–$65,000 per year (full-time). Part-time schedules may be considered.
• Career development and growth
• Training and ongoing development opportunities
• Remote work opportunities
• Employee discount
• Paid Time Off*
• Healthcare*
• eligibility requirements

Here’s who we’re looking for

• Someone with a people first mindset who is ready to drive results and can manage the recruitment process (posting jobs, scheduling and conducting interviews)
• A team player who has a passion for procedure and problem solving and helps to support the restaurants and its employees
• Someone who has a desire for continuous learning, feels engaged and motivated
• Someone who can prioritize and manage deadlines while providing recommendations; time management is essential
• Someone who leverages technology and analytics: proficient in applicant tracking, maintains and manages all processes, follows up on previous contacts and leads

Principal Responsibilities and Key Activities

• Assist with full-life cycle recruiting such as, sourcing, pre-screening applicants, scheduling interviews, and maintaining multiple Applicant Tracking Systems
• Must have working knowledge of labor and employment laws
• Ability to manage multiple tasks and meet deadlines
• Ability to handle a high volume, multi-location recruiting load
• Coordinate postings of open positions
• Conduct initial phone/virtual interviews of candidates to obtain information on work history, education, training, job skills, and salary requirements. Provide information about Franchise Management Services Inc., benefits, and job opportunities.
• Handle sensitive and confidential information appropriately
• Match applicants with positions and locations based on their experience, skills, work schedule availability, and location preference. Our network operates locations on the Eastern Shore and in the Baltimore-Annapolis area. Schedule applicants for interviews based on the hiring manager availability.
• Provide great candidate experience throughout the application and interview process; promptly communicate with candidates.
• Participate in various recruiting events such as job fairs, campus recruiting, open interview events at locations, and other recruiting events.
• Initiate and provide help with onboarding processes
• Assist with the pre-employment appointments (e.g., making copies/scanning of documents, verifying documents, running driving records & background checks, etc.).
• Review background check results and obtain explanation from applicants
• Assists the HR Department in the daily administration of various HR projects
• Other duties as assigned.

Education & Experience

• High School Diploma and minimum of 2 years of HR experience is required; or a Bachelor's degree in Human Resources Management, or a related field and at least 1 year of HR experience.
• Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and zoom is required.
• Experience with social media recruiting
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Ability to successfully manage multiple tasks and meet deadlines while maintaining accuracy, attention to details, and adherence to company policies and procedures.
• Excellent verbal and written communication skills required.
• Creative thinking with some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Working Conditions

• Shared in-office and home-office work, remote-work
• Access to wired internet connection is required
• Private work area and adequate power source is needed
• Personal computer & headset with microphone is required

In return for your loyalty and determination to succeed we will offer you an exciting career within our growing business.

You are applying for work with a franchisee of Dunkin’, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.