Assistant Restaurant Manager — Lead Guest Experience & Operations

Dunkin' Donuts; Ocean City (MD); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Franchise Management Services is seeking an Assistant Restaurant Manager for a Dunkin' restaurant in Ocean City, MD. You will support the Restaurant Manager, shift leaders and team to deliver great guest experiences and drive profitability.

In their absence you perform the RM duties, supervise floor operations and Brand Training, while upholding Dunkin' standards and compliance with laws. Strong leadership and communication are essential.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills for cash handling and reports.
• Basic math and financial management abilities.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Support the Restaurant Manager, shift leaders and team.
• Perform duties of Restaurant Manager in their absence.
• Lead floor operations and brand training programs.
• Maintain guest focus and operational excellence.
• Help control costs and maximize profitability.
• Ensure safety, food safety and sanitation compliance.

Skills

Fluent English

Basic computer skills

Basic math

Financial management

Leadership experience

Job description

Franchise Management Services is seeking an Assistant Restaurant Manager for a Dunkin' restaurant in Ocean City, MD. You will support the Restaurant Manager, shift leaders and team to deliver great guest experiences and drive profitability.

In their absence you perform the RM duties, supervise floor operations and Brand Training, while upholding Dunkin' standards and compliance with laws. Strong leadership and communication are essential.