HR Operations Specialist — Onboarding & Records

Horizon Health Corporation; Amarillo (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Job summary

Northwest Texas Healthcare System is seeking a Human Resources Specialist to provide comprehensive administrative and operational support to the HR Department. You will serve as a primary contact for employees, applicants, and partners, handling inquiries, onboarding, benefits-related tasks, and HR transactions with accuracy and confidentiality.

Responsibilities include managing HRIS records, assisting with recruitment processes, maintaining badges, and coordinating with Occupational Health and

Qualifications

• High school diploma or equivalent required
• 2 Years College/Associate's Degree preferred
• 1-3 years of related experience in Human Resources preferred
• Previous confidential office experience preferred

Responsibilities

• Serves as the primary point of contact for Human Resources, Recruitment, and Occupational Health, providing professional, courteous, and responsive assistance to employees, applicants, contractors, leaders, and external customers.
• Answers incoming telephone calls promptly and professionally, screening, routing, and resolving inquiries while maintaining confidentiality and adhering to Service Excellence standards.
• Greets and assists visitors, employees, and applicants, ensuring a positive customer experience and providing accurate information regarding Human Resources services and processes.
• Receives, sorts, distributes, and processes incoming and outgoing mail and other departmental correspondence in a timely manner.
• Maintains an organized and professional reception area and ensures all HR forms, informational materials, and resources are current and readily available.
• Assists applicants with the online application process and employment-related inquiries, providing guidance throughout the recruitment and onboarding process.
• Creates, issues, and maintains employee and contractor identification badges while ensuring the badge system remains operational and adequately supplied.
• Maintains Human Resources Information System (HRIS) records by accurately entering, updating, auditing, and validating employee information.
• Collaborates with Human Resources, Occupational Health, departmental leaders, and affiliated facilities to ensure seamless employee transitions and workforce support.
• Communicates operational issues, concerns, or barriers to the appropriate supervisor in a timely manner and contributes to the development of effective solutions.
• Performs routine audits of employee records and HRIS data to ensure accuracy, completeness, and data integrity.
• Complies with all organizational safety, security, confidentiality, and injury prevention standards to minimize risk to employees, patients, visitors, and the organization.
• Performs assigned duties accurately, efficiently, and within established timeframes while maintaining a high level of quality and attention to detail.
• Maintains strict confidentiality of sensitive employee, applicant, and organizational information.
• Demonstrates exceptional customer service by promoting a culture of Service Excellence, professionalism, respect, and responsiveness in all interactions.
• Perform other duties as assigned.

Skills

Interpersonal skills

Microsoft Office

Customer service

Communication

Attention to detail

Education

High school diploma

2 Years College/Associate's Degree

1-3 years HR experience

Tools

Word

Excel

Outlook

Teams

Job description

Northwest Texas Healthcare System is seeking a Human Resources Specialist to provide comprehensive administrative and operational support to the HR Department. You will serve as a primary contact for employees, applicants, and partners, handling inquiries, onboarding, benefits-related tasks, and HR transactions with accuracy and confidentiality.

Responsibilities include managing HRIS records, assisting with recruitment processes, maintaining badges, and coordinating with Occupational Health and