HR Operations Coordinator - Contract (Oracle experience required)

PangeaTwo; Birmingham (AL); On-site; USD 30,000 - 32,000; Part time

Job summary

PangeaTwo is seeking an HR Operations Coordinator for a contract role in Birmingham, AL. The successful candidate will serve as the first point of contact for HR inquiries and support multiple HR functions, including benefits, onboarding, and learning.

The role requires strong organizational skills, Microsoft Office proficiency, and a customer-service mindset. Oracle experience is required as per the listing; on-site work at the Birmingham Home Office is expected.

Qualifications

• Associate’s or Bachelor’s degree in HR or related field preferred.
• Experience in admin, HR, or customer service.
• Basic understanding of HR functions and processes.

Responsibilities

• Serve as the first point of contact for HR-related inquiries across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding
• Provide support through the company’s internal ticketing system, phone, and email, ensuring timely and accurate resolution of requests
• Research and resolve routine HR inquiries while escalating complex or high-level issues to the appropriate HR partners
• Provide excellent customer service by delivering clear guidance, support, and follow-up to employees and internal stakeholders
• Maintain detailed documentation of employee inquiries and resolutions
• Assist with routine data entry, reporting, and basic audits to maintain HR data integrity
• Support ad hoc HR projects, audits, and process improvement initiatives as needed
• Help maintain efficient HR workflows and contribute to a positive employee experience

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Multitasking

Education

Associate's or Bachelor's degree in HR or related field

Tools

Microsoft Excel

Microsoft Word

Outlook

Ticketing systems

HRIS

Job description

HR Operations Coordinator - Contract (Oracle experience required)

HR Operations Coordinator - Contract (Oracle experience required)
$22.00 - $23 per hour
Birmingham, AL

Our growing partner is seeking a detail-oriented HR Operations Coordinator to support the Human Resources department and provide high-quality service to employees. This role serves as a first point of contact for HR inquiries and provides support across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding. This is an excellent opportunity for someone with administrative, HR, or customer service experience who is interested in growing their career in Human Resources.

Responsibilities:

• Serve as the first point of contact for HR-related inquiries across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding
• Providesupport through the company’s internal ticketing system, phone, and email, ensuring timely and accurate resolution of requests
• Research and resolve routine HR inquiries while escalating complex or high-level issues to the appropriate HR partners
• Provide excellent customer service by delivering clear guidance, support, and follow-up to employees and internal stakeholders
• Maintain detailed documentation of employee inquiries and resolutions
• Assist with routine data entry, reporting, and basic audits to maintain HR data integrity
• Support ad hoc HR projects, audits, and process improvement initiatives as needed
• Help maintain efficient HR workflows and contribute to a positive employee experience

Qualifications:

• Associate’s or Bachelor’s degree in Human Resources or a related field preferred
• Previous administrative, HR, or customer service experience
• Basic understanding of HR functions and processes
• Strong organizational and communication skills
• Experience with Microsoft Office, including Excel, Word, and Outlook
• Experience with ticketing systems or HRIS systems preferred but not required
• Strong customer service and problem-solving skills
• Excellent attention to detail and ability to manage multiple priorities
• Willingness to learn and adapt in a fast-paced environment
• HR certification is a plus
• Must be able to work onsite at the company’s Home Office in Birmingham, AL

At our clients’ request, only individuals with required experience will be considered.