Contract HR Operations Coordinator — Oracle Experience

PangeaTwo; Birmingham (AL); On-site; USD 30,000 - 32,000; Part time

Job summary

PangeaTwo is seeking an HR Operations Coordinator for a contract role in Birmingham, AL. The successful candidate will serve as the first point of contact for HR inquiries and support multiple HR functions, including benefits, onboarding, and learning.

The role requires strong organizational skills, Microsoft Office proficiency, and a customer-service mindset. Oracle experience is required as per the listing; on-site work at the Birmingham Home Office is expected.

Qualifications

• Associate’s or Bachelor’s degree in HR or related field preferred.
• Experience in admin, HR, or customer service.
• Basic understanding of HR functions and processes.

Responsibilities

• Serve as the first point of contact for HR-related inquiries across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding
• Provide support through the company’s internal ticketing system, phone, and email, ensuring timely and accurate resolution of requests
• Research and resolve routine HR inquiries while escalating complex or high-level issues to the appropriate HR partners
• Provide excellent customer service by delivering clear guidance, support, and follow-up to employees and internal stakeholders
• Maintain detailed documentation of employee inquiries and resolutions
• Assist with routine data entry, reporting, and basic audits to maintain HR data integrity
• Support ad hoc HR projects, audits, and process improvement initiatives as needed
• Help maintain efficient HR workflows and contribute to a positive employee experience

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Multitasking

Education

Associate's or Bachelor's degree in HR or related field

Tools

Microsoft Excel

Microsoft Word

Outlook

Ticketing systems

HRIS

Job description

PangeaTwo is seeking an HR Operations Coordinator for a contract role in Birmingham, AL. The successful candidate will serve as the first point of contact for HR inquiries and support multiple HR functions, including benefits, onboarding, and learning.

The role requires strong organizational skills, Microsoft Office proficiency, and a customer-service mindset. Oracle experience is required as per the listing; on-site work at the Birmingham Home Office is expected.