HR Operations & Analytics Manager

Primary-Care-Solutions; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Primary-Care-Solutions in Dallas, TX seeks an experienced HR Operations professional to oversee daily HR services and administer HR systems. You will guide employee lifecycle activities, benefits support, and policy compliance, partnering with leadership to optimize processes.

The role requires a Bachelor's degree and 3–5 years in HR, with prior lead or managerial experience preferred. Healthcare or multi-site experience is a plus, as is familiarity with HRIS, SharePoint, and reporting tools.

Qualifications

• Bachelor's degree in HR, business, or related field
• 3–5 years of HR experience; leadership preferred
• Experience with HR systems, employee engagement platforms, and workforce reporting tools
• Healthcare, government contracting, or multi-site experience preferred

Responsibilities

• Supervise daily HR employee support services and HR administrative activities.
• Serve as a primary point of contact for employee questions benefits, leave programs, and HR processes.
• Ensure HR processes and practices are applied consistently throughout the organization.
• Assist with identifying and implementing process improvements to enhance HR operations.
• Provide guidance and support to HR team members as assigned.
• Coordinate employee onboarding and orientation activities.
• Oversee offboarding activities, including separation documentation, exit interviews, and system access removal.
• Ensure employee records and personnel files are maintained in accordance with federal, state, and organizational requirements.
• Monitor employee data accuracy and confidentiality.
• Assist with administering and maintaining HR-related platforms, including but not limited to Scrubin, Nectar, SharePoint, HRIS, and Applicant Tracking Systems.
• Monitor data integrity across HR systems.
• Provide user support and training related to HR technology platforms.
• Recommend system enhancements to improve HR processes and employee experience.
• Compile, maintain, and distribute workforce and HR metrics reports.
• Assist in analyzing HR data related to recruitment, retention, turnover, absenteeism, engagement, benefits, and workforce demographics.
• Prepare recurring and ad hoc reports.
• Identify trends and assist with recommendations to improve workforce outcomes.
• Respond to employee inquiries regarding benefits programs.
• Coordinate communications between employees, benefit vendors, brokers, and third-party administrators.
• Assist employees with benefit enrollments, life event changes, and annual open enrollment activities.
• Help resolve employee benefit issues and escalations.
• Draft, revise, and maintain HR policies, procedures, forms, templates, and employee resources.
• Ensure HR documentation remains current and compliant with applicable regulations.
• Assist with employee handbook updates and policy implementation efforts.
• Provide support and guidance on employee relations matters.
• Assist in conducting workplace investigations and documenting findings.
• Support corrective action and performance management processes.
• Escalate complex employee relations issues to HR leadership as appropriate.
• Develop and distribute employee communications related to HR programs, benefits, policy updates, organizational changes, and employee engagement initiatives.
• Ensure communications are accurate, consistent, and aligned with organizational objectives.
• Maintain HR content on SharePoint and other communication platforms.
• Coordinate and facilitate employee training programs and compliance education.
• Assist in identifying training needs and development opportunities.
• Track participation and maintain required training records.
• Support leadership development and employee learning initiatives.
• Maintain compliance records and required employment documentation.
• Support internal and external audits.
• Monitor changes in employment regulations and communicate impacts to leadership.
• Assist with investigations, corrective actions, and compliance-related activities.
• Ensure adherence to employment laws, company policies, and record retention requirements.
• Conduct research on HR trends, employment laws, benefits, compensation, and best practices.
• Prepare summaries and recommendations.
• Participate in HR projects and organizational initiatives as assigned.
• Working knowledge of HR principles, employment laws, and HR best practices.
• Experience utilizing HR systems and workforce reporting tools.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint.
• Experience with HRIS, employee engagement, and recognition platforms.
• Ability to supervise, coach, and support team members.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.

Skills

HR experience

Leadership

HR systems

Employee engagement platforms

Workforce reporting tools

Healthcare/government contracting

Education

Bachelor's degree in HR/Business

Tools

HRIS

SharePoint

Applicant Tracking Systems

Scrubin

Nectar

Job description

Primary-Care-Solutions in Dallas, TX seeks an experienced HR Operations professional to oversee daily HR services and administer HR systems. You will guide employee lifecycle activities, benefits support, and policy compliance, partnering with leadership to optimize processes.

The role requires a Bachelor's degree and 3–5 years in HR, with prior lead or managerial experience preferred. Healthcare or multi-site experience is a plus, as is familiarity with HRIS, SharePoint, and reporting tools.