HR Operations Advisor (NA) — NYC Hybrid, Unlimited PTO

Radancy; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical coverage, withd

Job summary

Radancy is seeking an HR Advisor, North America to deliver efficient and compliant HR operations across the U.S. and Canada. The role focuses on employee lifecycle processes, data accuracy, and day-to-day support, partnering with Talent Acquisition, Payroll, Finance, Legal, IT, and business leaders to enable scalable HR delivery.

This mid-level role balances execution with process improvement, reporting to the Senior Director, People & Talent. NYC office with a 3-day in-office requirement.

Qualifications

• 4–6 years of experience in HR Operations, People Operations, HR Generalist, or a similar HR support role.
• Strong knowledge of employee lifecycle processes, HR administration, and operational HR best practices.
• Experience supporting HR operations in the U.S.; exposure to Canada HR operations is strongly preferred.
• Working knowledge of employment law and compliance fundamentals in the U.S.; familiarity with Canadian employment practices is a plus.
• Experience working with HRIS platforms and maintaining employee data with a high degree of accuracy.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Strong communication and stakeholder management skills, with the ability to support employees and managers effectively and professionally.
• Demonstrated ability to handle confidential information with discretion and sound judgment.
• Process-oriented mindset with a focus on continuous improvement, efficiency, and service delivery.

Responsibilities

• Manage and execute core HR operations across the employee lifecycle, including onboarding, offboarding, employee changes, job/manager/location changes, and employment documentation.
• Prepare and process employment-related documents such as offer-related paperwork, employment agreements, amendments, letters, and separation documentation in a timely and accurate manner.
• Ensure employee files, records, and HR systems are accurate, complete, and maintained in accordance with internal controls, audit requirements, and applicable privacy and employment regulations.
• Partner with Talent Acquisition and hiring managers to deliver a smooth and consistent onboarding experience for new hires across the U.S. and Canada.
• Coordinate offboarding activities across relevant stakeholders to ensure timely, compliant, and employee-friendly separations.
• Maintain employee data within HR systems and related trackers, ensuring data integrity, process consistency, and reporting accuracy.
• Support recurring and ad hoc people reporting, including headcount, turnover, onboarding metrics, organizational changes, and other workforce data.
• Identify trends, gaps, and operational risks in HR data or processes and elevate or address them proactively.
• Support HR systems enhancements, process documentation, workflow improvements, and operational automation opportunities where appropriate.
• Serve as a primary point of contact for employees and managers on day-to-day HR operations questions, policies, and process guidance.
• Provide support on routine employee relations and people matters such as probationary periods, attendance/leave tracking, documentation, and performance process administration, escalating more complex or sensitive issues appropriately.
• Help ensure employees and managers have a positive experience navigating People processes through timely communication, follow-through, and strong customer service.
• Help ensure HR practices and documentation are compliant with applicable federal, state/provincial, and local employment requirements across the U.S. and Canada.
• Support implementation, localization, communication, and administration of HR policies, SOPs, and operational procedures.
• Maintain confidentiality and exercise sound judgment in handling sensitive employee information.
• Support internal audits, documentation requests, and People governance processes.
• Partner closely with Payroll, Finance, Legal, IT, Talent Acquisition, and other stakeholders to ensure aligned and efficient HR operations.
• Contribute to People projects and initiatives that improve scalability, compliance, employee experience, and operational efficiency.
• Document and continuously improve HR workflows, templates, and standard operating procedures.
• Provide operational support during periods of organizational change, growth, or process transformation.

Skills

HR Operations

Employee lifecycle

HRIS systems

Attention to detail

Stakeholder management

Communication skills

US employment law

Canada exposure

Education

SHRM-CP or PHR

Tools

HRIS platforms

Job description

Radancy is seeking an HR Advisor, North America to deliver efficient and compliant HR operations across the U.S. and Canada. The role focuses on employee lifecycle processes, data accuracy, and day-to-day support, partnering with Talent Acquisition, Payroll, Finance, Legal, IT, and business leaders to enable scalable HR delivery.

This mid-level role balances execution with process improvement, reporting to the Senior Director, People & Talent. NYC office with a 3-day in-office requirement.