HR Onboarding & Records Specialist

classified-ocps; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

OCPS seeks a detail-oriented clerical specialist to maintain personnel records and certification files. You will perform data entry, filing, scanning, and general HR support in a district environment.

You will assist with onboarding, answer inquiries from staff and applicants, and help coordinate payments and document management. The role emphasizes accuracy and customer service in a busy school district setting.

Qualifications

• High school diploma or GED required.
• 3+ years of clerical or bookkeeping experience preferred.
• Experience with Microsoft Office is preferred.
• Call center/multi-line phone system experience preferred.
• HR experience and multilingual ability are a plus.

Responsibilities

• Respond to internal and external customers in person, email and phone, representing OCPS professionally.
• Assist new employees with employment paperwork and applicant processing.
• Maintain HR and certification records; review histories to determine years of prior service.
• Greet visitors and manage front-desk communications; answer switchboard and route calls.
• Process payments via School Pay and support Certification Specialists.
• Assist onboarding: copy, scan, print, and file documents; archive records.
• Maintain filing systems and scan documents into applications; prepare boxes for records storage.
• Answer applicant questions using reviewed documents to verify required materials.

Skills

Customer service

Data entry

Clerical skills

Multilingual

Call center experience

Education

High school diploma or GED

Tools

Microsoft Office

iCIMS

SAP

ApplicationXtender

Job description

OCPS seeks a detail-oriented clerical specialist to maintain personnel records and certification files. You will perform data entry, filing, scanning, and general HR support in a district environment.

You will assist with onboarding, answer inquiries from staff and applicants, and help coordinate payments and document management. The role emphasizes accuracy and customer service in a busy school district setting.