HR Help Desk Specialist - On-Site, M-F, Contract-to-Hire

Core Talent Services; Birmingham (AL); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Core Talent Services is seeking a customer-focused HR Help Desk Specialist to join our Birmingham-based home office team. You will serve as the primary resource for employees needing assistance with HR processes, onboarding, benefits, and system access.

The role offers a contract-to-hire path in a large healthcare organization, with Monday–Friday on-site hours 8:00 AM–5:00 PM. If you enjoy solving problems and guiding others, this is a great place to grow your HR career.

Competenze

• Experience in an HR department with basic HR terminology.
• Strong customer service, communication, and problem-solving skills.
• Experience supporting employees in a large organization and using HRIS.

Mansioni

• Respond to employee inquiries about HR processes, onboarding, benefits, and system access.
• Resolve routine questions and provide a positive support experience.
• Assess issues, decide next steps, and route to HR teams as needed.
• Document interactions and follow-up actions in HR systems.
• Build knowledge of HR policies and systems to improve first-contact resolution.

Conoscenze

Customer service

Communication

Problem solving

Prioritization

Team player

Adaptability

Strumenti

HRIS

Office 365

Oracle Fusion

Descrizione del lavoro

Core Talent Services is seeking a customer-focused HR Help Desk Specialist to join our Birmingham-based home office team. You will serve as the primary resource for employees needing assistance with HR processes, onboarding, benefits, and system access.

The role offers a contract-to-hire path in a large healthcare organization, with Monday–Friday on-site hours 8:00 AM–5:00 PM. If you enjoy solving problems and guiding others, this is a great place to grow your HR career.