HR Generalist: People & Policy Leader (Nonprofit)

YWCA of Cleveland; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

YWCA Greater Cleveland seeks an experienced HR Generalist to support daily HR operations and foster a positive workplace culture. You will manage recruitment, onboarding, records, and offboarding while advising employees and supervisors on policies and performance.

The role requires 3+ years of HR generalist experience, strong communication, and proficiency with HRIS/ATS systems. This position emphasizes confidentiality and collaboration in a mission-driven setting.

Qualifications

• Bachelor's degree in HR or related field, or equivalent education and experience.
• At least three years of broad HR generalist experience, including employee relations and HR operations.
• Ability to manage competing priorities independently, maintain confidentiality.
• Strong communication, organization, and problem-solving skills.
• Comfort navigating HRIS and ATS platforms, eager to learn and adopt new systems.
• Experience as an HR Team of ONE or in a small HR department.
• Hands-on experience with iSolved HRIS.
• SHRM-CP or PHR certification.
• Experience in nonprofit, human services, or another mission-driven setting.

Responsibilities

• Manage recruitment, onboarding, employee changes, records, and offboarding.
• Provide day-to-day guidance on HR policies, employee relations, performance, and attendance.
• Coordinate benefits, leave administration, employee accommodations, and related communications.
• Support HR compliance, documentation, investigations, training, and employee engagement initiatives.
• Maintain accurate employee data and reports in iSolved HRIS; use digital tools to improve HR processes and service.
• Partner with leadership to identify practical improvements and maintain a respectful, inclusive workplace.

Skills

Communication

Organization

Problem-solving

Multitasking

Education

Bachelor's degree in HR or related field

Tools

iSolved HRIS

ATS platforms

Job description

YWCA Greater Cleveland seeks an experienced HR Generalist to support daily HR operations and foster a positive workplace culture. You will manage recruitment, onboarding, records, and offboarding while advising employees and supervisors on policies and performance.

The role requires 3+ years of HR generalist experience, strong communication, and proficiency with HRIS/ATS systems. This position emphasizes confidentiality and collaboration in a mission-driven setting.