HR Generalist

YWCA of Cleveland; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

YWCA Greater Cleveland seeks an experienced HR Generalist to support daily HR operations and foster a positive workplace culture. You will manage recruitment, onboarding, records, and offboarding while advising employees and supervisors on policies and performance.

The role requires 3+ years of HR generalist experience, strong communication, and proficiency with HRIS/ATS systems. This position emphasizes confidentiality and collaboration in a mission-driven setting.

Qualifications

• Bachelor's degree in HR or related field, or equivalent education and experience.
• At least three years of broad HR generalist experience, including employee relations and HR operations.
• Ability to manage competing priorities independently, maintain confidentiality.
• Strong communication, organization, and problem-solving skills.
• Comfort navigating HRIS and ATS platforms, eager to learn and adopt new systems.
• Experience as an HR Team of ONE or in a small HR department.
• Hands-on experience with iSolved HRIS.
• SHRM-CP or PHR certification.
• Experience in nonprofit, human services, or another mission-driven setting.

Responsibilities

• Manage recruitment, onboarding, employee changes, records, and offboarding.
• Provide day-to-day guidance on HR policies, employee relations, performance, and attendance.
• Coordinate benefits, leave administration, employee accommodations, and related communications.
• Support HR compliance, documentation, investigations, training, and employee engagement initiatives.
• Maintain accurate employee data and reports in iSolved HRIS; use digital tools to improve HR processes and service.
• Partner with leadership to identify practical improvements and maintain a respectful, inclusive workplace.

Skills

Communication

Organization

Problem-solving

Multitasking

Education

Bachelor's degree in HR or related field

Tools

iSolved HRIS

ATS platforms

Job description

POSITION SUMMARY

YWCA Greater Cleveland seeks an experienced, hands-on HR Generalist to support daily human resources operations and a positive, accountable workplace culture. This role manages a broad range of employee needs, partners with supervisors, and works independently while supporting the YWCA's mission. We especially value candidates with experience serving as an HR team of one or in a small HR department.

KEY RESPONSIBILITIES

Manage recruitment, onboarding, employee changes, personnel records, and offboarding.

Provide day-to-day guidance to employees and supervisors on HR policies, employee relations, performance, and attendance.

Coordinate benefits, leave administration, employee accommodations, and related communications.

Support HR compliance, documentation, investigations, training, and employee engagement initiatives.

Maintain accurate employee data and reports in iSolved HRIS; use digital tools to improve HR processes and service.

Partner with leadership to identify practical improvements and maintain a respectful, inclusive workplace.

REQUIRED QUALIFICATIONS

Bachelor's degree in HR or related field, or equivalent education and experience.

At least three years of broad HR generalist experience, including employee relations and HR operations.

Ability to manage competing priorities independently, exercise sound judgment, and maintain confidentiality.

Strong communication, organization, and problem-solving skills.

Comfortable navigating HRIS and ATS platforms, and other workplace technology; eager to learn and adopt new systems.

PREFERRED QUALIFICATIONS

Experience as an HR Team of ONEor in a small HR department, independently managing multiple HR functions.

Hands-on experience with iSolved HRIS.

SHRM-CP or PHR certification.

Experience in nonprofit, human services, or another mission-driven setting.

WHAT SUCCESS LOOKS LIKE

Reliable follow-through, accurate HR records, responsive employee and supervisor support, sound judgment, and a willingness to improve how HR work gets done.

WORK ENVIRONMENT

This position supports employees across a mission-driven organization serving people who may have experienced trauma. Professionalism, discretion, cultural awareness, and compassion are essential.

YWCA Greater Cleveland is an equal opportunity employer. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.