HR Generalist: Onboarding, Compliance & Insights

Catholic Charities, Diocese of Cleveland; Cleveland (OH); On-site; USD 49,000 - 64,000; Full time

Job summary

Catholic Charities, Diocese of Cleveland seeks an HR Generalist to support onboarding, employment records, pre-employment requirements, HR systems, recruitment support, and the first 90 days of employment. The role provides responsive service to applicants, employees, and leaders, maintains confidential records, analyzes workforce data, and escalates complex matters to HR leadership.

The position requires a bachelor’s degree in human resources and 1–3 years of HR experience, with proficiency in

Qualifications

• Bachelor’s degree in human resources and one to three years of related HR experience.
• Working knowledge of core HR practices and applicable employment requirements, including confidentiality, records management, onboarding, and equal employment opportunity principles.
• Experience using an HRIS and applicant tracking system; proficiency with Microsoft 365, including Excel, Word, Outlook, Teams, and PowerPoint.
• Ability to manage multiple deadlines, maintain accurate records, exercise sound judgment, and handle sensitive information with discretion.
• Strong written, verbal, interpersonal, analytical, and customer service skills.

Responsibilities

• Maintain accurate, complete, and confidential employee records in UKG Ready, including personnel, training, benefits, and onboarding documentation.
• Coordinate completion and tracking of Form I-9, required background checks, FBI and BCI fingerprinting, education verification, transcripts, and other pre-employment requirements before established deadlines.
• Conduct routine file and data audits, identify missing or inconsistent information, document corrective action, and support audit readiness.
• Prepare standard HR correspondence, reports, templates, and records in accordance with approved policies, retention requirements, and confidentiality standards.
• Monitor assigned compliance activities and promptly escalate potential policy, documentation, or regulatory concerns.
• Partner with hiring managers to clarify position requirements, recruitment timelines, selection steps, and onboarding responsibilities.
• Post approved openings, coordinate interviews and recruitment events, communicate with candidates, and maintain timely and accurate applicant records in the applicant tracking system.
• Serve as the candidate’s primary contact from pre-employment through onboarding, providing clear instructions, status updates, and a professional experience.
• Schedule and conduct onboarding appointments, including required paperwork, fingerprinting, education verification, orientation logistics, and HRIS entry.
• Support hiring managers with recruitment process training, tools, and consistent practices; elevate exceptions or selection concerns to HR leadership.
• Respond to routine employee and supervisor questions regarding policies, processes, benefits, and HR services; research issues and elevate matters outside assigned authority.
• Support employees and leaders during the first 90 days of employment by monitoring onboarding completion, responding to concerns, and helping resolve routine issues.
• Occasionally assist with fact-finding, documentation, and scheduling related to employee relations matters under the direction of HR leadership.
• Coordinate exit interviews, summarize themes, and provide timely trend information to HR leadership.
• Support employee recognition, engagement, and retention initiatives and events.
• Compile and analyze HR metrics, including onboarding completion, time-to-fill, early turnover, performance management trends, employee survey results, and exit feedback.
• Prepare clear, accurate reports and dashboards for HR and organizational leadership, noting material trends, data limitations, and recommended follow-up.
• Identify opportunities to improve HR workflows, candidate and employee communications, system accuracy, and service delivery.
• Participate in HR projects and perform other related duties consistent with the purpose and level of the position.

Skills

Strong written communication

Strong verbal communication

Interpersonal skills

Analytical skills

Customer service skills

Education

Bachelor’s degree in human resources

Tools

HRIS

Microsoft 365

Excel

PowerPoint

Outlook

Teams

Job description

Catholic Charities, Diocese of Cleveland seeks an HR Generalist to support onboarding, employment records, pre-employment requirements, HR systems, recruitment support, and the first 90 days of employment. The role provides responsive service to applicants, employees, and leaders, maintains confidential records, analyzes workforce data, and escalates complex matters to HR leadership.

The position requires a bachelor’s degree in human resources and 1–3 years of HR experience, with proficiency in